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BBB Accredited Business since

Car Care Center

Phone: (916) 485-2061 Fax: (916) 485-6728 View Additional Phone Numbers 2634 Juniper Ln, Sacramento, CA 95825 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Full service automotive repair and maintenance of most Asian and domestic vehicle types, some European; fleet maintenance; 2 year warranty, AAA Approved Auto Repair facility, Certified CA Small Business.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Car Care Center meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Car Care Center include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Car Care Center
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 18, 1989 Business started: 06/01/1969 in CA Business started locally: 01/01/1969 Business incorporated 11/01/1983 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

CA Bureau of Auto Repair- BAR
10949 North Mather Blvd, Rancho Cordova CA 95670
Phone Number: (800) 952-5210
The number is 106197.

Type of Entity


Business Management
Ms. Lynne Cardwell, CEO
Contact Information
Principal: Ms. Lynne Cardwell, CEO
Business Category

Auto Repair & Service Auto Repairing - Foreign Auto Repair - Maintenance

Products & Services

Car Care Center sells the following brand(s): Asian vehicles, nearly all makes and models, Domestic vehicles, nearly all makes and models, European vehicles, select makes and models

Car Care Center offers the following product(s): Dealer quality and above automotive parts and fluids, Repair and maintenance by experienced master level technicians, Select quality aftermarket automotive parts and fluids

Method(s) of Payment
VISA, MasterCard, Discover, American Express, Debit, Checks and Travelers Checks with ID, company and government fleets accounts receivable available, and Cash.
Refund and Exchange Policy
Warranty on labor and parts is 2 years or 24,000 miles
Products & Services

Car Care Center specializes in full service auto repair, extended warranty on Domestic vehicles, Asian and fleet vehicles, and mechanical restoration of hot rods and show cars.

Industry Tips
Auto Repair - Road Signs of Good Business

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.