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Northeast California

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This Business is not BBB accredited

Rising Sun Engines, Inc.

Additional Locations

Phone: (800) 660-4664 3150 Highway 32 Ste K, Chico, CA 95973 http://www.risingsunengines.com ! Rising Sun Engines, Inc. is Believed to Be Out of Business !

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

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Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because BBB has information indicating it is out of business.


Customer Complaints Summary Read complaint details

97 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 91
Guarantee/Warranty Issues 0
Problems with Product/Service 6
Total Closed Complaints 97

Additional Complaint Information

Complaints contain a pattern in which consumers fail to receive paid-for used auto parts ordered from Rising Sun Engines. In some cases, consumers allege receiving incorrect or defective auto parts. Complainants claim that when attempting to contact the company to request a refund, exchange or delivery of paid-for products, the company is difficult to reach.

Most complaints remain unanswered, although the company does respond to consumers in some cases by delivering the product or a refund.

On May 9, 2013, BBB contacted Rising Sun Engines regarding this pattern of complaints. To date, BBB has not received a response from the company.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Rising Sun Engines, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: October 27, 2006 Business started: 01/01/1984 Business started locally: 01/01/1984 Business incorporated: 03/09/2006 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

CA Bureau of Auto Repair- BAR
10949 North Mather Blvd, Rancho Cordova CA 95670
http://www.bar.ca.gov/
Phone Number: (800) 952-5210

Type of Entity

Corporation

Business Management
Mr. Steve Keplinger, Owner
Contact Information
Principal: Mr. Steve Keplinger, Owner
Business Category

Auto Parts & Supplies - Used & Rebuilt Auto Parts & Supplies - Used Auto Parts & Supplies - Rebuilt Internet Shopping

Additional Information

The Federal Trade Commission's Mail Order Rule, applying to orders made via telephone, allows the seller 30 days to ship ordered products to the buyer unless otherwise specified at the time of purchase. If the seller cannot ship within the 30 day period, they are required to notify the buyer in writing of the delay, and give the option of waiting, or having their money returned within 7 days.

Industry Tips
Shopping Online, By Catalog, Mail, or Telephone
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BBB Complaint Process

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According to information in BBB files, it appears that this business is no longer in business.