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BBB Accredited Business since

Sixity, Inc.

Phone: (888) 679-6279 Fax: (916) 358-8750 4354 Town Center Blvd Suite #114-124, El Dorado Hills, CA 95762 http://twitter.com/Sixity View Additional Web Addresses


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Description

Sixity offers high quality, innovative replacement ATV Parts, Motorcycle Parts, Snowmobile Parts, and Auto Parts.  Our goal at Sixity.com is to provide you with the best possible shopping experience through unsurpassed value, convenience, and selection.  


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Sixity, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Sixity, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 6 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

6 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 2
Guarantee/Warranty Issues 1
Problems with Product/Service 3
Total Closed Complaints 6

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Sixity, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: May 11, 2010 Business started: 09/01/2005 Business started locally: 09/01/2005 Business incorporated 09/19/2005 in CA
Type of Entity

Corporation

Business Management
Mr. Lane Armey, Vice President
Contact Information
Principal: Mr. Lane Armey, Vice President
Business Category

Auto Parts & Supplies - New Online Retailer

Products & Services

Sixity, Inc. sells the following brand(s): Dayco, Gates, NGK, Sixity

Sixity, Inc. offers the following product(s): ATV Accessories, ATV Axles, ATV Brake Pads and Rotors, ATV Bumpers, ATV Clutch Kits, ATV Drive Belts, ATV Grab Bars, ATV Nerf Bars, ATV Skid Plates, ATV Spark Plugs, ATV Wheel Spacers, Auto Timing Kits, Auto Wheel Spacers, Motorcycle Brake Pads and Rotors, Motorcycle Clutch Kits, Motorcycle Spark Plugs, Repair Service Manuals, Snowmobile Drive Belts, Windshield Wipers

Method(s) of Payment
Visa, MasterCard, Discover, American Express, PayPal
Refund and Exchange Policy
Did you receive an item other than the item you purchased? Or an item that does not fit a vehicle as advertised? 
- Contact us within 30 days and we will ship out the correct item at no charge.
- We'll also send you a prepaid mailing label to ship the original product back to us.

Did you receive the item you ordered, but decide you no longer want it?
- If the item is unopened, ship it back to us using the instructions below within 30 days and we will exchange it or issue a full refund, less any original shipping costs.
- If the item is opened, and has not been used or installed, ship it back to us using the instructions below within 30 days and we will exchange it or issue a full refund, less any original shipping costs and a 15% re-stocking fee.
- If the item has been installed and/or used, we are unable to accept a return due to safety concerns with used parts.

Return and Exchange Instructions:
- Fill out the Return Form on the back of your original packing slip.
- Send the completed form along with your name, address, order number, and the item you are returning in its original packaging to the following address:
Sixity Auto Returns
4354 Town Center Blvd.
Suite 114-124
El Dorado Hills, CA 95762

- If you no longer have the original packaging, make sure to carefully wrap and protect the product when shipping it back. Products damaged due to insufficient packaging may not be eligible for refund.
- As always feel free to contact us with any questions!
Service Area
United States
Alternate Business Names
Sixity.com
Additional Information

24 hours a day/7 days a week

Products & Services

Sixity sells
Auto Parts
Motorcycle Parts
ATV Parts
Snowmobile Parts
Jetski Parts

Online through www.sixity.com

Industry Tips
Shopping Online, By Catalog, Mail, or Telephone

Customer Review Rating plus BBB Rating Summary

Sixity, Inc. has received 4.4 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.