Business ProfileforAutomotion

To say Im unsatisfied is an understatement. When purchasing from the lot I was welcomed by friendly employees and was ensured through the buying process that the company prides themselves on taking care of their customers. I bought the truck, and a month and a week later the truck was no longer running. I had to have someone come look at the truck.. replace the starter, replace the transmission filters and fluids, had the truck towed to a shop, had to have a new transmission put it in the truck, while in the mean time had to rent a uhaul truck for over $500 a weekend for over a month.. over all I spent over $6,000. I was in touch with the employee I bought the truck from since the beginning of the issues. I was strung along as if they were going to help until it was determined that the transmission needed to be replaced. Then I was told they would not help. I then reached out to the owner *********************** to rectify the situation. ****************** asked how I felt he could help, and I let him know that I felt that at the very least they should pay for half of the cost of the transmission replacement, which was a little under $2,000. He then decided to counter offer me $500(only if it made me satisfied), which I told him honestly felt like a slap in the face. He then told me that if they backed all of the vehicles they sold for ***** miles that they would be out of business ???? chose a lot that ACTUALLY cares about their customers/reputation and has quality vehicles!