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Find a Location

Valley Lexus has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Valley Lexus

      4701 Mchenry Ave Modesto, CA 95356-9612

      BBB Accredited Business
    • Valley Lexus

      PO Box 576548 Modesto, CA 95357-6548

      BBB Accredited Business

    Business ProfileforValley Lexus

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/1/2013

    Years in Business: 26

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Valley Lexus has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Valley Lexus

        4701 Mchenry Ave Modesto, CA 95356-9612

        BBB Accredited Business
      • Valley Lexus

        PO Box 576548 Modesto, CA 95357-6548

        BBB Accredited Business
      Location of This Business
      4701 Mchenry Ave, Modesto, CA 95356-9612
      BBB File Opened:
      3/19/2001
      Years in Business:
      26
      Business Started:
      6/5/1997
      Business Incorporated:
      6/5/1997
      Accredited Since:
      5/1/2013
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Number of Employees:
      20
      Alternate Business Name
      • Perfection Motor Cars, Inc.
      • Fitzpatrick Dealership Group
      • Modesto Motor Cars, Inc.
      Business Management
      • Mr. Ryan Fitzpatrick, General Manager
      Contact Information

      Principal

      • Mr. Ryan Fitzpatrick, General Manager
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/03/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I took my car to Valley Lexus in Modesto ********** to replace two O2 sensors and a brake sensor after that I was called by *******************************, informing me that my car was ready I went to the dealership I paid $1700 get the car after I took the car home, check engine light switch off the next day. I drove the car check engine light comes on. I go back to the dealership. I informed him that the check engine light was on. They did another scan and told me that my Cadillac converter was going on which I shouldve been informed if ******** can convertibles going out at the same time that they did the O2 sensors I feel as though Ive been robbed of my money, and I need for my money to be refunded to me because the dealership ripped me off and its not business practice.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Stephanie L.

      1 star

      01/09/2022

      Had my car towed in to the service department because it would not start (3 other shops could not figure out the issue) after a few days my service advisor *************************** tells me what the issue is and I give the go ahead to fix. They then proceed to tell me that the car just doesnt sound 100 percent and would be another 400$ to see why it doesnt sound 100 percent. As a single mother that just used everything I had to fix the car I couldnt afford that. When I went in to pick up my car with my 2 kids.. it was NOT mentioned at any point that they didnt think it was safe to drive and let me drive off the lot with my 2 children. On the hour drive home the check engine light comes on and we barely make it home and the very next day car is back to not starting. I tell service advisor the issue and was told that the techs only drove it around the lot because it was making a noise. So heres my think If they didnt feel it was safe to drive off of the lot why let me drive of the lot with to young children???. He could have at least mentioned that he didnt believe it to be safe and that I should have it towed or go ahead and pay the extra money to have them diagnose it and I would had figured it out from there but I would have never driven off of the lot with my kids if I had know they didnt even think it was safe! And after all the money I spent Im back to the SAME ISSUE THE VERY NEXT DAY!!!!!!

      Local BBB

      BBB of Northeast California

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