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          Find a Location

          Reliable Buick/GMC/Cadillac has 1 locations, listed below.

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            Business ProfileforReliable Buick/GMC/Cadillac

            New Car Dealers
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 9/1/1971

            Years in Business: 56

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Reliable Buick/GMC/Cadillac offers automotive dealership services.

            Business Details

            BBB File Opened:
            12/28/1989
            Years in Business:
            56
            Business Started:
            1/1/1968
            Business Incorporated:
            5/4/1971
            Accredited Since:
            9/1/1971
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 5826 for this business, issued by CA Bureau of Automotive Repair- BAR. The expiration date of this license is 2/29/2024.

            These agencies may include:

            CA Bureau of Automotive Repair- BAR

            10949 North Mather Blvd

            Rancho Cordova CA 95670

            (800) 952-5210

            http://www.bar.ca.gov/

            BBB records show a license number of 03658 for this business, issued by CA Department of Motor Vehicles- Occupational Licensing (DMV)

            These agencies may include:

            CA Department of Motor Vehicles- Occupational Licensing (DMV)

            8243 Demetre Ave

            Sacramento CA 95828

            (916) 229-3126

            https://dmv.ca.gov/wasapp/olinq2/

            Type of Entity:
            Corporation
            Alternate Business Name
            • Reliable Cadillac
            • Westrup-Sadler, Inc.
            Business Management
            • Mr. Bruce Westrup, President
            Contact Information

            Principal

            • Mr. Bruce Westrup, President

            Customer Contact

            • Mr. Bruce Westrup, President

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/21/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I purchased a truck here at this dealership. The Dealership mislead about the added accessories on the vehicle. Even after looking at the website the truck was missing items included in the build. They wouldnt help me with warranty issues,. They wouldnt help me with getting the safety concerns repaired, just kept giving me the run around. Financing was misleading and false information. They hid a price increase in the documents. And the finial document signed in finance that did not match with the sticker price that was proved to me after the sale even asking for it prior. The response from the dealership was well you saw it, chose to buy, bought it. Pretty much the reply was thats on you. Even after I showed multiple documents to the dealership to prove my side and showed pictures of the wheels coming apart. Its been weeks of asking them to fix the truck they still have not set me up a service date and keep putting me out.
            Read More

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Local BBB

            BBB of Northeast California

            BBB Reports On

            BBB reports on known marketplace practices.

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