Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Heritage Ford has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Heritage Ford

              2100 Sisk Rd Modesto, CA 95350-1753

            • Heritage Ford

              PO Box 5197 Modesto, CA 95352-5197

            Business ProfileforHeritage Ford

            New Car Dealers
            Multi Location Business

            At-a-glance

            Customer Reviews

            2.33/5stars

            Average of 3 Customer Reviews

            Customer Complaints

            6 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Heritage Ford has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Heritage Ford

                2100 Sisk Rd Modesto, CA 95350-1753

              • Heritage Ford

                PO Box 5197 Modesto, CA 95352-5197

              BBB File Opened:
              8/11/2000
              Years in Business:
              40
              Business Started:
              2/1/1984
              Business Started Locally:
              2/1/1984
              Business Incorporated:
              1/4/1982
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 14123 for this business, issued by CA Department of Motor Vehicles- Occupational Licensing (DMV)

              These agencies may include:

              CA Department of Motor Vehicles- Occupational Licensing (DMV)

              8243 Demetre Ave

              Sacramento CA 95828

              (916) 229-3126

              https://dmv.ca.gov/wasapp/olinq2/

              Type of Entity:
              Corporation
              Hours of Operation

              Sales

              M:
              9:00 AM - 8:00 PM
              T:
              9:00 AM - 8:00 PM
              W:
              9:00 AM - 8:00 PM
              Th:
              9:00 AM - 8:00 PM
              F:
              9:00 AM - 8:00 PM
              Sa:
              9:00 AM - 8:00 PM
              Su:
              10:00 AM - 7:00 PM

              Service

              M:
              7:30 AM - 5:30 PM
              T:
              7:30 AM - 5:30 PM
              W:
              7:30 AM - 5:30 PM
              Th:
              7:30 AM - 5:30 PM
              F:
              7:30 AM - 5:30 PM
              Sa:
              Closed
              Su:
              Closed

              Parts

              M:
              7:30 AM - 5:30 PM
              T:
              7:30 AM - 5:30 PM
              W:
              7:30 AM - 5:30 PM
              Th:
              7:30 AM - 5:30 PM
              F:
              7:30 AM - 5:30 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Mr. George Farhoud, General Sales Manager
              • Ms. Dona Vandergoltz, Customer Relations Specialist
              • Mr. Brett Smart, President
              Contact Information

              Principal

              • Mr. George Farhoud, General Sales Manager
              • Mr. Brett Smart, President

              Customer Contact

              • Ms. Dona Vandergoltz, Customer Relations Specialist
              Additional Contact Information

              Phone Numbers

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              6 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/20/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              I was told by the dealership that I was able to reserve a new vehicle as I couldn't make it soon and was told the vehicle may sell by the time I can come in. Was then offered to do a REFUNDABLE $100 deposit to reserve the vehicle. Upon arrival the reserved vehicle wasn't even at the dealership. Even so, upon reviewing their offer for financing in which I didn't like and decided not to purchase the vehicle. I then asked to receive my deposit back multiple multiple times through cell phone that they told me was refundable and no response.
              Read More

              Customer Reviews

              3 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Maria L

              5 stars

              01/23/2024

              I Have been shopping three close by **** Stores. I don't like to be harrased by Sales people so I don't give my number. I speak through email. The Manager at Heritage Ford has been the only person who replies back to me and answers my questions. *****. The other two seem to take days or no replys. I will not buy from them others. When I'm ready I will buy From her.

              Heritage Ford Response

              01/24/2024

              Thank you so much for taking the time to share your positive review! We're thrilled to hear that you had a great experience with our service. It's always rewarding to receive such positive feedback from our valued customers.
              At Heritage Ford, we take customer service very seriously, and it's our priority to ensure that our customers feel valued and satisfied. Your kind words motivate us to continue putting our customers first and providing the best service possible.
              We truly appreciate your support, and we look forward to serving you again in the future. If you ever have any questions or concerns, please don't hesitate to reach out.


              Local BBB

              BBB of Northeast California

              BBB Reports On

              BBB reports on known marketplace practices.

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.