This Business is not BBB accredited
Better Days Auto Body Shop
Phone: (916) 343-9029 4101 Wayside Ln Ste A, Carmichael, CA 95608 View Additional Web Addresses ! Better Days Auto Body Shop is Believed to Be Out of Business !
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business has no rating because BBB has information indicating it is out of business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
CA Bureau of Auto Repair- BAR
10949 North Mather Blvd, Rancho Cordova CA 95670
Phone Number: (800) 952-5210
Type of Entity
Business ManagementMr. Anthony Frank, Owner Mrs. Marlena Frank, Office Manager
Auto Body Repair & Painting
Products & Services
Better Days Auto Body Shop specializes in a full range of auto body and collision repair services for all vehicle makes and models.
THIS LOCATION IS NOT BBB ACCREDITED
4101 Wayside Ln Ste A
Carmichael, CA 95608 (916) 343-9029 Directions
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Additional Web Addresses
According to information in BBB files, it appears that this business is no longer in business.
Complaint Trends - Last 3 Years
Customer Review Trends
Problems with Product/Service
Read Complaint Details
Complaint: UNFINISHED WORK AND OTHER PARTS OF VEHICLE MISSING. APPROXIMATELY ON 08/14/13 I TOOK MY VEHICLE TO THE BODY SHOP AND WAS TOLD IT WOULD BE MAX OF A COUPLE DAYS AND THE DAYS KEPT GETTING POSTPONED. ON 08/21/13 WE WERE NOTIFIED TO PICK UP OUR VAN 2000NISSAN QUEST ID#XXXXXXX THEN WERE NOTIFIED THE TIME WOULD BE DELAYED DUE TO THE DOOR NEEDING TO BE REPAINTED. WHEN WE PICKED IT UP LATER THERE WAS UNFINISHED WORK ON THE DOOR AND PROMISED TO BRING IT BACK IN A COPLE DAYS OR SO AND THERE WOULD BE A FREE CUT AND BUFF FOR COLOR SAND. UPON REVIEW OF THE VEHICLE NOTICED PARTS WERE REMOVED FROM THE FRNT OF THE VAN FOR NO REASON. THE ORIGINAL HANDLE WAS NOT OUT BACK, AND THERE WERE LOOSE BOLTS FOUND INSIDE THE VAN. THE DOOR WAS NOT BOLTED BACK INTO PLACE. tHE DAYS KEPT GETTING DELAYED AND ON TUESDAY SEPTOMBER 3, 2013 MY HUSBAND WAS ADVISED BY THE BISS ******* ***** TO BRING THE VAN IN AT 1:00 FOR FINISHED WORK. UPON GETTING THERE THERE WAS NOBODY THERE AND ADVISED BY THE OWNER BROTHER THEY MOVED ALL ITEMS TO THE STORAGE. UPON CALLING THE OWNER WAS NOTIFIED THEY ARE CLOSED FOR A MONTH WITH NO EXPLANATION. WE WERE HUNG UP ON AND THEY ARE VERY UNPROFESSIONAL
Desired Settlement: DUE TO THEIR VERY UNPROFFESIONAL GHETTO BEHAVIOR I WOULD NOT LIKE TO GO THROUGH THE HEADACHE OF TAKING MY VEHICLE BACK. I WOLD LIKE FOR THEM TO REFUND ME SO I CAN HAVE A PROFESSIONAL BODY SHOP FINISH THEIR HORRIBLE UNFINISHED WORK.
BBB's Final Determination: Business failed to respond to the BBB to resolve or address the complaint issues.
|3/20/2012||Problems with Product/Service|