BBB Business Review

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BBB Accredited Business since

Carlights4Less.com

Phone: (530) 852-0320 View Additional Phone Numbers   http://www.carlights4less.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

We specialize in attractive, distinctive and stylish headlights and tail lights, and feature many other exterior lighting options. Find out about cold air intakes, exhaust systems, and chrome or carbon accessories for your car or truck.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Carlights4Less.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Carlights4Less.com include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Carlights4Less.com
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 13, 2012 Business started: 08/05/2008 in CA Business incorporated 08/05/2008 in CA
Type of Entity

Corporation

Business Management
Mr. Gerry Winkler, President
Contact Information
Principal: Mr. Gerry Winkler, President
Business Category

Auto Accessories Online Retailer Auto Body Shop Equipment & Sup Auto Perform, Race & Sport Equipment Auto Bumpers, Guards & Grilles Alternators & Generators - Auto Repair Auto Customizing

Refund and Exchange Policy
Contact Us

Car Lights 4 Less wants our customers to be completely satisfied, which is why we provide you with excellent customer service support. We appreciate your comments and suggestions, leading us to provide better service to you, our valued customers. You may contact us by phone or email. We are always ready to help.

Easy Returns

If for any reason you are not completely satisfied with your purchase, you may return the item within 30 days of delivery of your order. After we accept your return, you will be issued a refund via the same payment method you used to place the order. The refund amount will include the original purchase price minus shipping charges and any applicable restocking fees.

Secure Shopping

Car Lights 4 Less is licensed with various Web Privacy organizations like TRUSTe and Go Daddy's Verified & Secured, and we are accredited by the BBB. Our internet transactions are conducted via secure connections. This includes the transfer and receipt of your personal information. SSL Encryption is used to ensure your credit card information is secure.

Return Policy

Your satisfaction is important to us, so if for any reason you are not completely satisfied with your purchase, you may return the item within 30 days of delivery of your order (NOTE: Spyder Auto products have a return policy of 14 days. NO EXCEPTIONS.). The following rules apply:

- Products must be in the original packaging and in resalable condition.
- Any product that was used or fully/partially installed is non-returnable.
- Repackage items carefully as damage during shipping is buyer's responsibility.
- Shipping Fees are non-refundable.
- All returns must be made via our Return Procedure with a valid RMA form.
- Order cancellations can only be requested prior to shipment of the order.
- Restocking fees may apply.

All returns or adjustments are subject to inspection and approval. Manufacturer reserves the right to deny or issue partial credit. No credit if merchandise is abused or improperly installed. All items go through an extensive check and are carefully packaged. However, should any package appear damaged, please note at time of delivery and make claim with the responsible carrier. Please be sure to check the number of cartons against the packing slip/freight bill at time of delivery. Claims must be made within 48 hours of receipt of merchandise or no claims shall be accepted. The customer will be responsible for payment of any damages or shortages not reported within 48 hours of receipt of shipment.


Return Procedure

To return a product, you must first request a Return Merchandise Authorization (RMA). The RMA form will include an exact return address and details on how to return a product. You may request an RMA using the following methods:

- Email RMA@carlights4less.com
- Call Customer Service @ 800-396-0383

Please let us know which item(s) you would like to return and why. You will receive an email with an RMA form attached. Please allow up to 72 hours for processing since we may be waiting for a manufacturer's response.


Refunds & Credits

After accepting your return, you will be issued a refund via the same payment method you used to place your order. The refund amount will reflect the original purchase price minus shipping charges. You will be sent an email confirming receipt of the return and your credit. Please allow an additional 5-7 days for the credit to appear on your account.

Car Lights 4 Less will not refund any labor charges or installation fees under any conditions. Car Lights 4 Less will also not offer reimbursement for any damage occurring during installation or any other use of a product.

Back Orders

In the case that all or part of your order contains items that are backordered, we will ship the in-stock items and notify you about the status of your remaining order. Once the backordered items are available, they will be shipped and we will provide you with updated shipping information.

Should you wish to have a backorder cancelled, please email a cancellation request. Back order cancellations can only be requested prior to shipment.


Warranty and Disclaimer

Manufacturer warranties apply to all products. Please contact us with specific questions.

We shall not be responsible for any and all incidental or consequential damages, including loss of use, income or profits, arising out of or in connection with the purchase of your merchandise, without limitation, breach of any obligation imposed on us hereunder or in connection herewith, even if we have been advised of the possibility of such damages.

Euro Clear Lighting is produced for Off-road or Show purposes only. It is not suitable for regular driving conditions since it is without DOT or SAE approval. Users must follow the directions given and any misuse of the Euro Clear Lighting products is at your own risk. We will not be held responsible for using the Euro Clear Lighting products other than specified above.

We reserve the right to refuse service, and or cancel any order at any time, for any reason. You will be notified about the cancellation either by email or phone. If we have already received your payment, we will fully refund you for the payment received.


Installation

All products are recommended to be installed professionally. We do not provide any installation assistance. YouTube clips and installation instructions provided by the manufacturers are for reference only. We will not be responsible for any installation problems, installation fees that may be incurred during the installation of any products sold, or products damaged during the installation process.

Seibon products require professional installation. Buyer understands that some products may require modifications for correct fit. Minor adjustments may be necessary as part of the normal installation process. All hoods require hood pins for safety reasons. All carbon fiber products will not sustain any force or weight, for they could be cracked by such force or weight. Seibon has made an effort to produce all its aftermarket products to fit the original factory vehicles as closely as possible. However, some occasional prepping may be necessary for an ideal fit. The buyer needs to perform these steps to his/her satisfaction before installation. If the buyer wishes to paint the products, he/she must pre-fit the parts to the vehicle before painting to ensure proper fit. There are absolutely no returns on painted products.


Shipping damage

All products are packaged carefully to prevent damage during shipping. However, damage may still occur occasionally. Buyer must inspect the packaging and the products carefully upon receiving them, then accept the shipment and notate any damages and irregularities, such as crushed, torn, punctured, or broken parts on both the packaging and the product, on the freight bill or receipt in the driver's presence. Buyer must retain all cartons, packing materials, and damaged products for the carrier's damage inspection. Do not refuse shipment or return it without approval, because the buyer's right to make a damage claim may be denied. A signed receipt without any notation indemnifies the carrier as well as manufacturer from any further damage claims. Discovery of damages after a clear delivery becomes the responsibility of the customer. Damages must be reported within 48 hours of delivery.

Shipping Errors

If the consignee receives an incorrect item due to shipper error, consignee must inform shipper within 48 hours of receipt of shipment. Arrangements will be made to pick up and ship the correct item(s) at no additional charges.


Contingencies

Car Lights 4 Less shall not be liable for any failures to produce product to buyer when the cause of such failure is the result of the forces of nature, labor disputes, supplies or material shortage, acts of local, state, national, civil, or other authorities or public agencies; utility or communication failures, accidents, strikes, transportation problems, or any act or cause that does not normally occur in the ordinary course of business.
Service Area
We provide services worldwide.
Alternate Business Names
Car Lights 4 Less Winkler Consulting, LLC
Products & Services

This company offers online sales for car accessories.

Industry Tips
Buying a Used Car at a Dealership Shopping Online, By Catalog, Mail, or Telephone
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.