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Northeast California

BBB Accredited Business since

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Amerio Law Firm P.C. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Amerio Law Firm P.C. include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Amerio Law Firm P.C.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: February 03, 2012 Business started: 05/24/2004 in CA Business started locally: 05/24/2004 Business incorporated: 06/30/2008 in CA
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State Bar of CA- Attorney
180 Howard St, San Francisco CA 94105
http://www.calbar.ca.gov/
Phone Number: 415-538-2000
feedback@calbar.ca.gov

Type of Entity

Corporation

Business Management
Ms. Ashley Amerio, President
Contact Information
Principal: Ms. Ashley Amerio, President
Business Category

Attorneys Attorneys - Bankruptcy Attorneys - Criminal Attorneys - Personal Injury & Property Damage Attorneys - Social Security & Disability Attorneys - DUI Lawyers-Criminal Lawyers-Personal Injury & Property Damage Lawyers

Products & Services

This company offers attorney services for bankruptcy, criminal and DUI charges.


Additional Locations

  • 1651 Response Rd Ste 111

    Sacramento, CA 95815 (916) 419-1111

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
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BBB Complaint Process

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Complaint Detail(s)

1/9/2014 Problems with Product/Service
3/12/2013 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: I signed with this firm as they told me I could keep my car and house in a chapter 7. I was finally told by **** I could only keep $2300 in a car. I signed with this company because over the phone I was told by a paralegal that in a Chapter 7 I could keep my car and my house everything. I was told this for months. Then that paralegal left and the firm got a new one that one named **** told me also for a while I could keep my car. Then one day she comes up and tells me I can only keep $2300. in car value. I did not want to give up my car. I asked ***** for a refund of the total amount of money that I gave them. As I had never sent anything in for them to work on for my case. She chuckled and said we don't give refunds. I have tried several times to get a refund. They have done nothing on my case I deserve a total refund. I was told by the fist paralegal that ****** the lawyer had a plan to keep my things and that she had a good relationship with the trusties. And finally I was told that I could not keep my car as promised. ***** the person in charge of the money told me I could not have a refund and that they did not give them. For these reasons I am filing a complaint against this firm. As I was mislead when I signed with them saying I could keep my car and my home. After all the times and this is over months of asking to speak to ****** mind you I never got a conseltation with anyone at the firm. I was always told she was busy and they gave me to someone else. Finally last week she called but I had to go out after a while. So I have never been able to speak to her or had a conseltation. I do believe I was mislead to sign with them and now they won't give me my money back.

Desired Settlement: I am asking for a full refund of 2140.00 that I paid them on the premise that I was mislead telling me I could keep both my Car and House. And the fact that I never sent any paper work into to them to start my case. They are not doing a bankruptcy for me they can't keep my money for doing nothing.

Business Response: Business' Initial Response
Ms. ****** had a change in circumcumstances due to the upswing in the housing market in her area from the time she hired the firm to the time she was ready to file her case. As a result, she did not want to file Bankruptcy and has been issed a full refund in spite of the fact that we conducted a lot of work on the preparation of her case.

Consumer's Final Response
Yes, ****** Law Firm was honorable and returned my money back to me via check. I am happy with the outcome. Thank You, ****** ******

BBB's Final Determination: Consumer accepted resolution offered by the business.

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