2 of 2 images | See All Images >>
BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Request a Quote
A BBB Accredited Business since
BBB has determined that Ashton & Price, LLP Attorneys At Law meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Ashton & Price, LLP Attorneys At Law include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMr. Craig F. Ashton, Partner Mr. Christopher A. Price, Partner
Attorneys - Personal Injury & Property Damage Lawyers-Personal Injury & Property Damage Lawyers Attorneys Attorneys - Elder Law Attorneys - Family Attorneys - Consumer Fraud Attorneys - Real Estate Attorneys - Tax Attorneys - Bankruptcy
Products & Services
Ashton & Price, LLP Attorneys At Law specializes in accident and insurance litigation.
What is a BBB Business Review?
We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.
About BBB Business Review Content & Services:
Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.
BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.
Additional Web Addresses
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Read Complaint Details
Complaint: I asked for a final letter re: the $400 they kept from my settlement to pay a bill. They repeatedly refuse to give it to me. My accident case settled 9/11/2011. I was given a check and an accounting of services minus $400.00 that was kept back because they failed to get one doctor paid before settlement. They didn't tell me so that I could facilitate this. The doctor billed medi-cal for one of the 10 identical treatments so there was some question as to whether they should bill medi-cal for the rest and we would make restitution to medi-cal. My lawyer said I had to wait for clearance from medi-cal. When that didn't happen I did his legal assistant's job and got medi-cal and my hmo to send clearance to my attorney's office. They admitted that they got it. The legal assistant said she would call me tomorrow to pick up a check for what was left. Then I get a call that they are going to bill the doctor again and I would have to wait. I waited and eventually asked the legal assistant and the attorney several times for an accounting of where my money went. They refused to give me a check or an accounting in writing. The owner of the medical practice isn't so honest himself so he wouldn't give me a billing or letter that he was paid either. I believe I am owed both a final letter detailing what happened to my money and a check for what ever is left. I should get paid for doing the legal assistant's job because it took considerable time and effort on my time to get it done. This was a job to be included in what I paid for.
Desired Settlement: I want the $400.00 that they owe me. I really don't want to go to sacramento bar arbitration because I'm disabled and mobility is difficult and painful for me.
Business' Initial Response
BBB's Final Determination: Consumer accepted resolution offered by the business.