BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that Scott Mitchell Law Offices meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Scott Mitchell Law Offices include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 4 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||4|
|Total Closed Complaints||4|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Scott Mitchell, Attorney
Attorneys - Family Attorneys - Bankruptcy Attorneys - Criminal Lawyers-Criminal
Alternate Business NamesScott D Mitchell Law Offices
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Types of Complaints Handled by BBB
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BBB Complaint Process
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Complaint Trends - Last 3 Years
Customer Review Trends
|12/14/2012||Problems with Product/Service|
Problems with Product/Service
Read Complaint Details
Complaint: We went to ****** ****** for a free consult and set up an appointment with his paralegal to prepare divorce papers but in the mean time me and my wife has reconciled. In the mean time my mother and grandmother went and prepaid my services for the lawyer which was 1500.00. I cancelled my appointment and asked if I could get a refund, mind you there was no contract signed and no services rendered at this time. They told me they would refund 750.00 I did read the contract and in it they did say that if there was a cancellation there would be a fee of 125.00 which I'm willing to pay. They want to take 750.00 for doing nothing that's wrong. Product_Or_Service: Service Account_Number: na
Desired Settlement: DesiredSettlementID: Refund I want what is right a refund of 1375.00 that is paying the cancellation fee of 125.00.
Business' Initial Response
BBB's Final Determination: Business offered a resolution. Consumer did not pursue further with BBB and the matter was assumed to be resolved
|9/8/2011||Problems with Product/Service|
|7/25/2011||Problems with Product/Service|