BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for H.B.T.G. Appliances include:
- 10 complaint(s) filed against business
- Failure to respond to 2 complaint(s) filed against business
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Factors that raised the rating for H.B.T.G. Appliances include:
- Length of time business has been operating
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||8|
|Total Closed Complaints||10|
Additional Complaint Information
Complainants generally allege that the products they purchase from this company are defective and that the company is very difficult to get in contact with about complaints. Many consumers also allege that they experienced delays in delivery of products.
The company responds to complaints in a few cases by offering refunds, partial refunds, or product replacements. In some cases they claim that the products are out of warranty. Some complainants have not been responded to.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Bureau of Electronics and Appliance Repair
4244 South Market Court, Suite D, Sacramento CA 95834
Phone Number: (916) 999-2041
Fax Number: (916) 921-7279
The number is 45866.
Type of Entity
Business ManagementMr. Joseph Anyanwu, Owner Mrs. Katrina Anyanwu, Owner
Appliances - Used Appliances - Major - Service & Repair Appliances - Installation Appliances - Major - Dealers
Alternate Business NamesHeritage Blessings Trading Group
Products & Services
H.B.T.G Appliances sales and repairs used appliances.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview