BBB Business Review

This Business is not BBB accredited

H.B.T.G. Appliances

Phone: (209) 594-1736 Fax: (866) 213-8798 View Additional Phone Numbers 3202 Waterloo Rd, Stockton, CA 95205 View Additional Email Addresses http://www.heritageblessings.webs.com/ View Additional Web Addresses ! There is an alert on H.B.T.G. Appliances !

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for H.B.T.G. Appliances include:

  • 10 complaint(s) filed against business
  • Failure to respond to 2 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Factors that raised the rating for H.B.T.G. Appliances include:

  • Length of time business has been operating
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

10 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 8
Total Closed Complaints 10

Additional Complaint Information

Complainants generally allege that the products they purchase from this company are defective and that the company is very difficult to get in contact with about complaints. Many consumers also allege that they experienced delays in delivery of products.

The company responds to complaints in a few cases by offering refunds, partial refunds, or product replacements. In some cases they claim that the products are out of warranty. Some complainants have not been responded to.

Customer Reviews Summary Read customer reviews

1 Customer Review on H.B.T.G. Appliances
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

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BBB file opened: October 15, 2009 Business started: 02/03/2009 Business started locally: 02/03/2009
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Bureau of Electronics and Appliance Repair
4244 South Market Court, Suite D, Sacramento CA 95834
http://www.bearhfti.ca.gov/
Phone Number: (916) 999-2041
Fax Number: (916) 921-7279
HomeProducts@dca.ca.gov
The number is 45866.

Type of Entity

Sole Proprietorship

Business Management
Mr. Joseph Anyanwu, Owner Mrs. Katrina Anyanwu, Owner
Contact Information
Principal: Mr. Joseph Anyanwu, Owner
Business Category

Appliances - Used Appliances - Major - Service & Repair Appliances - Installation Appliances - Major - Dealers

Alternate Business Names
Heritage Blessings Trading Group
Products & Services

H.B.T.G Appliances sales and repairs used appliances.


Customer Review Rating plus BBB Rating Summary

H.B.T.G. Appliances has received 1.6 out of 5 stars based on 1 Customer Reviews and a BBB Rating of F.

BBB Customer Review Rating plus BBB Rating Overview
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Types of Complaints Handled by BBB

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BBB Complaint Process

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Additional Web Addresses

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BBB files indicate this business has a pattern of complaints. See below for details.