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BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
We install new heating and air systems, along with ducting. We can repair any make or model. We also have a maintenance service agreement available for regular tune ups to keep units running well.
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A BBB Accredited Business since
BBB has determined that Accurate Air Conditioning & Heating meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Accurate Air Conditioning & Heating include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
Phone Number: (800) 321-2752
The number is 819827.
Type of Entity
Business ManagementMr. Brad Schreiner, Owner Mrs. Debra Schreiner, Owner
Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Air Conditioning Repair Heating Equipment & Systems Cleaning & Repair Air Conditioning Contractors & Systems Heating & Air Conditioning
Products & Services
Accurate Air Conditioning & Heating sells the following brand(s): Coleman, Yorke
Method(s) of PaymentCredit Card, Check, and Cash
Refund and Exchange PolicyIt is our desire to have satisfied clients, and we will stand behind our work.
Service AreaNevada County, Placer County
24 hour emergency service.
Products & Services
All of our technicians are fully certified as universal technicians by the EPA, and we employ factory trained technicians.
Industry TipsHiring a Contractor in California: Essential Tips Stay Informed to Keep Cool: Tips for Hiring an HVAC Service
19678 Panther Ct
Grass Valley, CA 95949 Directions
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BBB Complaint Process
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Additional Phone Numbers
- (530) 567-5367(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Problems with Product/Service
Read Complaint Details
Complaint: Over charged on a York furnace when he installed it knowingly had a recalled part that was free to him to replace & install (all York dealers we're notified) the owner (**** *********) was called out repeatedly for non-working furnace& eventually got rude saying he could not keep running out here all the time. He was paid for each trip (from $90 -$150) never wrote a bill, I just paid him cash, when he got rude with em I called a different company for help. They came out & immediately called York & found the recall info was immediately notified & started repair process & also advised I had been over charged for the unit & all prior services.
Desired Settlement: He was paid for each trip (from $90 -$150) never wrote a bill, I just paid him cash, when he got rude with em I called a different company for help.
Her daughter filed this complaint without her knowledge. I did go see her and while I was there let her know I got the complaint. I called the manufacturer and confirmed the unit does not have a recall. I even offered her a refund, which she declined.
I have reviewed the response made by the business in reference to complaint ID *******, and find that this resolution is satisfactory to me.