BBB Business Review

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BBB Accredited Business since

Resolve Tax

Additional Locations

Phone: (800) 721-3890 Fax: (916) 455-8495 PO Box 163085, Sacramento, CA 95816 http://www.resolvetax.com


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Description

Resolve Tax helps delinquent taxpayers negotiate tax resolutions with the IRS. We have settled thousands of delinquent taxpayers debts for a fraction of the amount owed. We can normally get IRS wage levies released within 24 hours of retaining us. Resolve Tax offers other services such as negotiating installment agreements, establishing uncollectible status, revenue officer representation, and tax preparation as well.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Resolve Tax meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Resolve Tax include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

19 Customer Reviews on Resolve Tax
Customer Experience Total Customer Reviews
Positive Experience 19
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 19

Additional Information

BBB file opened: April 15, 2009 Business started: 03/01/1999 in CA Business started locally: 03/01/2005
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

IRS - Enrolled Agent

The number is 81043.

Type of Entity

Sole Proprietorship

Business Management
Mr. Russell Tomlinson, Manager
Contact Information
Customer Contact: Mr. Greg Lomori, Owner
Principal: Mr. Russell Tomlinson, Manager
Business Category

Taxes - Negotiators Tax Return Preparation

Products & Services

Resolve Tax sells the following brand(s): We mainly negotiate IRS taxes but will handle state issues if we believe we can help.

Resolve Tax offers the following product(s): IRS Tax Resolution products and some state resolution products as well.

Method(s) of Payment
Credit and Debit Cards
Refund and Exchange Policy
We offer a 30 day money back guarantee. If you retain our services and are unhappy or simply decide not to utilize our services we will refund you your money within 30 days from the date you initially retain us.
Alternate Business Names
backtaxrelief.com
Industry Tips
Hiring a Trustworthy Tax Service Tax Preparation

Customer Review Rating plus BBB Rating Summary

Resolve Tax has received 5 out of 5 stars based on 19 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.