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Northeast California
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BBB Accredited Business since

California Hot Spas & Billiards

Phone: (530) 695-3000 Fax: (530) 695-1829 View Additional Phone Numbers 10409 Live Oak Blvd, Live Oak, CA 95953 View Additional Web Addresses

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We sell portable and in-ground spas, exercise pools, therapy hot tubs. We also service most products that we sell within a 200 mile radius.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that California Hot Spas & Billiards meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for California Hot Spas & Billiards include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on California Hot Spas & Billiards
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 27, 2005 Business started: 01/03/2003 in CA Business started locally: 12/07/2004
Type of Entity

Sole Proprietorship

Business Management
Mr. Steve Hesson, Owner Mrs. Amanda Hesson, Treasurer
Contact Information
Principal: Mr. Steve Hesson, Owner
Business Category

Spas & Hot Tubs - Dealers

Products & Services

California Hot Spas & Billiards sells the following brand(s): Bluewater Above Ground Swimming Pools, Cal Flame Fire Pits, Cal Flame Fireplaces, Cal Flame Outdoor Kitchens, Cal Spas, Catalina Swim Spas, Coleman Spas, Craftline Gazebos, Imperial Pool Tables

Method(s) of Payment
Cash, Check, Visa, MasterCard, Debit, Financing.
Refund and Exchange Policy
We do not accept returns or exchanges on any products that we sell.
Alternate Business Names
California Hot Spas

Additional Locations

  • 10409 Live Oak Blvd

    Live Oak, CA 95953 (530) 695-3000


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Professional AffiliationsX

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.


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Additional Phone Numbers

  • (530) 790-7727(Phone)
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