BBB Business Review
This Business is not BBB accredited
BBB Business Reviews may not be reproduced for sales or promotional purposes.
On 7/17/2014 this business’s accreditation in the BBB was revoked by the BBB's Board of Directors due to its failure to adhere to the BBB requirement that: 1C. Be free from government action that demonstrates a significant failure to support BBB ethical principles in marketplace transactions (this requires a determination by BBB as to the nature of any violation, whether it was caused or condoned by management, and actions taken to resolve underlying issues that led to the government action).
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Maximum Security Alarm, Inc. include:
- Government action(s) against business
- BBB Accreditation was revoked because the business failed to honor its accreditation agreement with BBB.
Factors that raised the rating for Maximum Security Alarm, Inc. include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 76 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||49|
|Total Closed Complaints||76|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
CA Bureau of Security and Investigative Services
2420 Del Paso Rd Ste 270, Sacramento CA 95834
Phone Number: (916) 322-4000
Type of Entity
Business ManagementMs. Nicole Cyr, Operation Manager Mr. Andrew Neal Higgins, Owner
Security Control Equipment & System Monitors Burglar Alarm Systems - Dealers, Monitoring & Service
Products & Services
Maximum Security Alarm, Inc. offers the following product(s): Company offers security alarm services.
Products & Services
This company offers security control equipment, and system monitors.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview