This business is not BBB accredited.

People Search Now

Additional Locations

Phone: (888) 553-5506 View Additional Phone Numbers 1915 21st St, Sacramento, CA 95811 http://www.peoplesearchnow.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for People Search Now include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on People Search Now
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 17, 2007 Business started: 11/01/2006 Business started locally: 11/01/2006
Type of Entity

Corporation

Business Management
Mr. Bryce Lane, President & COO Mr. Robert Miller
Contact Information
Principal: Mr. Bryce Lane, President & COO
Principal: Mr. Robert Miller
Business Category

Searchers of Records Screening - Background & Employment Internet Services

Products & Services

People Search Now is a comprehensive people search service from basic contact information to in depth background checks.


Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    1915 21st St

    Sacramento, CA 95811 (800) 718-8993 (888) 553-5506

  • THIS LOCATION IS NOT BBB ACCREDITED

    P.O. Box 29502 #64729

    Las Vegas, NV 89126

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

2/8/2013 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: DID NOT PROVIDE BACKGROUND INFORMATION THAT THEY CLAIMED TO HAVE FOUND. ONLY PROVIDED NAME, ADDRESS, EMAIL, AND PHONE NUMBERS,ALL INFO I ALREADY HAD! WHEN YOU TYPE IN THE PERSON NAME YOU ARE TRYING TO DO A BACKGROUND SEARCH ON THE COMPANY CLAIMS TO HAVE FOUND ALL THIS INFORMATION. THENAFTER PURCHASING THE REPORT FOR $49.95 THE ONLY INFO THEY GAVE WAS NAME, ADDRESS, EMAIL, AND PHONE NUMBERS! ALL INFORMATION I ALREADY HAD. THIS IA FALSE ADVERTISEMENT!!!!

Desired Settlement: $49.95 FOR THE REPORT AND THE $1.99 FOR HAVING IT EMAILED TO ME!

Business Response: Business' Initial Response
Hello, As stated in the terms the customer agreed to, we cannot guarantee any information in the reports provided, being that it comes from public record data. We normally do not issue credits for these reports due to the hard costs incolved when running them. As a onetime courtesy, we have refunded the charges of $49.95 and $1.99 and have closed the account entirely. Thank you. Sincerely, Customer Care PeopleSearchNow.com *****@PeopleSearchNow.com (888)XXX-XXXX