BBB Business Review

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BBB Accredited Business since

Layton Roofing

Phone: (209) 847-2435 Fax: (209) 845-8405 10004 Atlas Rd, Oakdale, CA 95361 http://www.laytonroofingcontractor.com



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Description

Layton Roofing was established on November 3, 1994. Layton Roofing is a family owned and operated company owned by Mark and Susan Layton. Mark Layton has had over 25 years experience as a roofing contractor. Mark is on the job with his employees at all times and is actually one of the roofers. As for myself, I am the entire office staff and am the friendly voice you will be speaking to. I am very familiar with working with Real Estate Agents and Escrow Companies to make your life easier. We take pride in our workmanship and customer service. As a team, Mark and I feel this is important in our business to keep our customers satisfied.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Layton Roofing meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Layton Roofing include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Layton Roofing
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 09, 2011 Business started: 11/03/1994 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
http://www.cslb.ca.gov/
Phone Number: (800) 321-2752
The number is 698492.

Type of Entity

Sole Proprietorship

Business Management
Mr. Mark Layton, Owner Mrs. Susan Layton, Owner
Contact Information
Principal: Mr. Mark Layton, Owner
Customer Contact: Mrs. Susan Layton, Owner
Business Category

Roofing Contractors Contractor - Tile Roofing Roofing Service Consultants Roof Cleaning & Stain Removal

Products & Services

Layton Roofing sells the following brand(s): CERTAINTEED, GAF-ELK, MALARKEY, OTHERS UPON REQUEST, OWENS CORNING

Method(s) of Payment
WE EXCEPT CHECKS, CASH, AND ALL MAJOR CREDIT CARDS
Refund and Exchange Policy
LIFETIME WARRANTIES OFFERED THROUGH MANUFACTURERS ON COMPOSITION ROOF SHINGLES.

WORKMANSHIP WARRANTIES OFFERED ON NEW ROOFS
Service Area
Central California
Products & Services

Residential and Commercial Roofing, Re-Roofing, Tear-off and Disposal, Dry-Rot Repairs, Inspections, Gutter Cleaning, Roof Maintenance, Leak Repairs. FREE ESTIMATES

Industry Tips
Hiring a Contractor in California: Essential Tips
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.