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Find a Location

Tugwell Roofing Co. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Tugwell Roofing Co.

      20550 Dersch Rd Anderson, CA 96007-8462

      BBB Accredited Business
    • Tugwell Roofing Co.

      35 Heritage Ln Ste 7 Chico, CA 95926-1313

      BBB Accredited Business

    Business ProfileforTugwell Roofing Co.

    Roofing Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/17/2011

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Our full-service roofing company offers a wide range of experience and expertise to make any job a smooth process. Whether you need a new roof or repairs on an existing roof in Redding, Chico or the surrounding areas, our knowledgeable staff can help you find the right product, warranty, and design for your home or business.

    Products & Services

    Jeff Tugwell Roofing Co. is a full-service roofing company.

    Business Details

    This is a multi-location business.

    Find a Location

    Tugwell Roofing Co. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Tugwell Roofing Co.

        20550 Dersch Rd Anderson, CA 96007-8462

        BBB Accredited Business
      • Tugwell Roofing Co.

        35 Heritage Ln Ste 7 Chico, CA 95926-1313

        BBB Accredited Business
      Location of This Business
      20550 Dersch Rd, Anderson, CA 96007-8462
      BBB File Opened:
      2/11/2011
      Years in Business:
      17
      Business Started:
      3/6/2007
      Business Incorporated:
      8/26/2016
      Accredited Since:
      2/17/2011
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Number of Employees:
      5
      Hours of Operation

      Primary

      M:
      7:00 AM - 5:00 PM
      T:
      7:00 AM - 5:00 PM
      W:
      7:00 AM - 5:00 PM
      Th:
      7:00 AM - 5:00 PM
      F:
      7:00 AM - 5:00 PM
      Business Management
      • Mr. Jeff Tugwell, President/CEO
      • Cindy Harlin, Office Manager
      Contact Information

      Principal

      • Mr. Jeff Tugwell, President/CEO
      • Cindy Harlin, Office Manager

      Customer Contact

      • Cindy Harlin, Office Manager
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Hire a trusted roofing contractor to repair, replace roof

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/27/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      On 3/30/22 a discussion was made regarding the sheeting required, as well as installing new 4-6 outriggers to straighten the ***** ends. A change order was subitted to me for the amount of $8,675 which was due at the completion of the project. On 4/5 I pointed out to the job manager **** that some very obvious outriggers were not replaced and he informed me it was too much work for his men so they didn't do it. On 4/6 I received my invoice and only paid 17k because during the roof installation damage to the drywall in my garage had occured and I wanted to be sure the repair was done prior to paying the entire ****. On 4/8 I sent pictures of broken soffit boards that they didn't tell me about, as well as pictures of the fascia ends that they left raw and exposed to the elements. The workers also broke a board off my side gate and tried to hide the piece of wood which I emailed the job manager and the initial estimator pictures of. On 4/11 a couple workers came out and did repair a couple of the broken soffit boards but not all that were broken, and they used white paint on the exposed fascia ends and got it on my new ***** gutters. They did not repair my broken gate board.
      Read More

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jessica H

      5 stars

      02/16/2024

      I am thoroughly impressed with Tugwell Roofing. When they performed the initial inspection they were professional and honest, answered all our questions. They provided 3 seperate quotes so we could choose the option best for us and our budget. Due to the roofing demands facing CA currently we had to be scheduled out approximately 4 months, however we're told it could be sooner if a slot opened up, which it did. They were able to get our roof started a month sooner & were finished in 3 days. It would have been 2 days had it not started raining the 2nd day, even then they worked for 2 hours in the rain before it was too cold. The crew was fast, efficient, polite, & professional. They even took care of the permit and inspection for us.

      Local BBB

      BBB of Northeast California

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