This Business is not BBB accredited
Phone: (916) 685-6147 PO Box 191575, Sacramento, CA 95819 View Additional Web Addresses ! BBB Business Review on Crocker Roofing is being Updated by BBB!
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Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business has no rating at this time because BBB file information is being reviewed and/or updated.
THIS LOCATION IS NOT BBB ACCREDITED
PO Box 191575
Sacramento, CA 95819
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BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Read Complaint Details
Complaint: My roof was installed in 2008 by Cody Crocker Roofing for the previous owner of my house who is now deceased. I am seeing some water spotting on my ceiling. I tracked down the permit with the city and found that Cody Crocker Roofing did the installation and the roof was still under warranty. Long story short, within the last month I have called and left multiple voicemails on every phone number listed online for their bussiness and I have not received a call back.
Desired Settlement: Fix the roof very soon.
Business Response: We apologize to the customer for the slow response time. Our business in Sacramento has been essentially shut down for several months now. Still, we would like to resolve this issue if, in fact, the roof is leaking and under warranty. I will contact the owner via E-Mail this week for more information on their concerns. Thank You.
Consumer Response: I am rejecting this response because: I still have not heard back from the company except by email on 4/9/14. I responded to the email and called the phone number he left but the number was disconnected. I have not heard a response back yet.
BBB's Final Determination: Business is out of business.