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Find a Location

Action Properties Real Estate Services, Inc. has 1 locations, listed below.

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    Business ProfileforAction Properties Real Estate Services, Inc.

    Property Management
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/15/2019

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Action Properties is a residential property management company in Placer county.

    Products & Services

    find qualify and place tenants into rental properties. Manage exisitng tenants, collecting rent paying bills etc.

    Business Details

    Location of This Business
    605 Oak St Ste 1, Roseville, CA 95678-3224
    BBB File Opened:
    6/21/2004
    Years in Business:
    21
    Business Started:
    4/3/2003
    Accredited Since:
    8/15/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 00748297 for this business, issued by CA Bureau of Real Estate

    These agencies may include:

    CA Bureau of Real Estate

    1651 Exposition Blvd.

    Sacramento CA 95815

    (877) 373-4542

    Fax: (916) 2638943

    http://www.bre.ca.gov

    BBB records show a license number of 01168555 for this business, issued by CA Bureau of Real Estate

    These agencies may include:

    CA Bureau of Real Estate

    1651 Exposition Blvd.

    Sacramento CA 95815

    (877) 373-4542

    Fax: (916) 2638943

    http://www.bre.ca.gov

    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Action Properties - Roseville
    Business Management
    • Ms. Terri Alcala, President/Broker
    Contact Information

    Principal

    • Ms. Terri Alcala, President/Broker

    Customer Contact

    • Ms. Terri Alcala, President/Broker
    Additional Contact Information

    Fax Numbers

    • (916) 786-6119
      Primary Fax

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/07/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Faithful and good tenants since March of 2018. In 2021, Action ******************* documented false information that I the primary tenant moved out stating they have not seen my car parked in front of the house and notified the landlord. Then stated it was brought to their attention through one of the neighbors when I still reside there. I work extremely long hours and in the last quarter of 2021 worked out of town a lot. Also falsely reported to the landlord that My wife and I along with our 4 children are being evicted as of 4/162022 which is not true. The option to renew our lease was denied and I absolutely do not know why. We did not receive proper time to vacate the premises and was not offered another property and threatened to pursue legal action if we did not leave. Also lied to my wife and I when we were asked for the proper time and asked why we are not being offered the option to renew our lease after being great tenants by paying rent on time, not only maintaining the property but improving it with our own money. We received a notice that said 4/16 move out then 7/16 move out then another for 4/16 move out. Action Properties stated that the landlord's family members were moving into the property and that this was the landlord's decision to have us vacate. After talking to the landlord directly, we found that they were not being truthful at all and that his family was looking for a place but do not qualify for this property because of the cost of renting it was far out of their budget. The property management seems to have a vendetta against long term tenants who pay their rent on time who happen to be in an interracial relationship. Since 2020 we have been also denied a peaceful living environment not assisting us with harassing neighbors that harassed my wife an I an even my children. This is dishonest, unfair and not a way to do business. They have treated my wife and I like criminals and now I am faced with a situation that can ruin my future.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Virginia L

    5 stars

    08/10/2023

    Action Properties manages the rental of our adult ************** partner, and they were treated well as tenants, so we chose them as our management company when we needed to step away from self-managing our income-producing rental property. We are so happy we did! Every step of the process has been very "human" and we are pleased to recommend them as either an owner or a tenant.

    Action Properties Real Estate Services, Inc. Response

    08/16/2023

    Thank you for allowing us to assist in your management needs

    Local BBB

    BBB of Northeast California

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