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Northeast California

BBB Business Review

BBB Accredited Business since

Earl's Performance Plumbing

Additional Locations

Phone: (530) 343-0330 Fax: (530) 892-9571 View Additional Phone Numbers P.O. Box 6302, Chico, CA 95927 View Additional Email Addresses http://www.earlsplumbing.net

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Description

Full service residential plumbing and well drilling contractor.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Earl's Performance Plumbing meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Earl's Performance Plumbing include:

  • 1 serious complaint filed against business

Factors that raised the rating for Earl's Performance Plumbing include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

1 Customer Review on Earl's Performance Plumbing
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

top
BBB file opened: February 19, 2004 Business started: 08/18/1998 in CA Business started locally: 08/18/1998
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
http://www.cslb.ca.gov/
Phone Number: (800) 321-2752

Type of Entity

Sole Proprietorship

Business Management
Mr. Clinton Earl, Owner
Contact Information
Principal: Mr. Clinton Earl, Owner
Business Category

Plumbers Plumbing - Contractor Water Well Drilling & Service

Method(s) of Payment
All major credit cards, checks, cash, financing available.
Refund and Exchange Policy
100% customer satisfaction guarantee

Fixed right or its free
Service Area
Butte, Glenn, Tehema, Shasta, Yuba and Sutter Counties
Alternate Business Names
Earl's Plumbing
Additional Information

24 hours a day 7 days a week 365 days a year

Products & Services

At no charge we will come to your home and give you a free written quote. If you like the way everything looks we can begin the work immediately...otherwise we charge you nothing...

Industry Tips
Hiring a Contractor in California: Essential Tips

Customer Review Rating plus BBB Rating Summary

Earl's Performance Plumbing has received 4.53 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A-.

BBB Customer Review Rating plus BBB Rating Overview
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Industry Tips

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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As a matter of policy, BBB does not endorse any product, service or business.

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