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BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that ActionStations, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for ActionStations, Inc. include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Paul English, Owner
Motorcycles - Supplies & Parts
Refund and Exchange PolicyPlease see our return & exchange policy available on our websites.
Products & Services
Action Stations, Inc. specializes in body armor solutions for riding on the street and track.
166 Eaton Rd. Ste. A
Chico, CA 95973 Directions
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Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
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- Problems with Products or Services
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BBB Complaint Process
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BBB Reporting Policy
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Additional Web Addresses
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Problems with Product/Service
Read Complaint Details
Complaint: I purchased goods advertised on the WEB. The goods received we very different to that advertised. I purchased two BOHN pants advertised on the web as being identical except for the logo to that normally sold. I received two pants which were totally different. I attempted to negotiate an agreeable outcome. I was instructed to return the pants.As the problem was caused by the company I understood that the cost of postage approx $40 would be reimbursed. The company refuses to reimburse that cost. All attempts to resolve have been fruitless. I have even been told that the company " no longer wishes to do business with me."
Desired Settlement: I am seeking reimbursement of postage costs approx $40 incurred by me in returning "defective" goods to BOHN which were not as advertised. The company admitted the problem. I attepmted to amicably resolve the problem. I was instructed to return the pants. All attempts to resolve the problem including a telephone call from Aust and numerous unanswered email has proved fruitless. I was advised in mt telpehone call' that the company no longer wished to do business with me'. Noting that the problem was casued by that company an extraordinary statement.
Business' Initial Response