BBB Business Review
This Business is not BBB accredited
Phone: (916) 473-7978 340 Lyman Cir, Sacramento, CA 95835 ! OWMM Tech Support of USA, Inc. is Believed to Be Out of Business !
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business has no rating because BBB has information indicating it is out of business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||17|
|Total Closed Complaints||21|
Additional Complaint Information
BBB files indicate that this business has a pattern of consumer complainants alleging that they sign-up for long term tech-support contracts, but are unable to reach the company by telephone or email when services are required. Complainants allege that when they spoke to technicians, they believed they were speaking directly to the original manufacturers because the technicians made no efforts to clarify that they were a third party. Additional allegations indicate that when consumers allowed technicians remote access to their computers, files and documents would be removed or copied without their consent.
The company has not responded to complaints.
We wrote the business on August 25, 2014, September 04, 2014, and September 10, 2014, requesting the company provide to us steps that it is taking to eliminate the underlying cause of complaints, if any. As of today, we have not received a reply to our correspondence.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Imtiaz Ahmad, Corp Agent Mr. Prashant Bhatnagar, Owner
Information Technology Services
Alternate Business NamesOxygen for Windows and Mac Machines
Products & Services
This company offers online technical support.