This business is not BBB accredited.Additional Locations
Phone: (855) 273-6263 340 Lyman Cir, Sacramento, CA 95835
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for OWMM Tech Support of USA, Inc. include:
- 24 complaint(s) filed against business
- Failure to respond to 1 complaint(s) filed against business
Factors that raised the rating for OWMM Tech Support of USA, Inc. include:
- Length of time business has been operating
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||19|
|Total Closed Complaints||24|
Additional Complaint Information
BBB files indicate that this business has a pattern of consumer complainants. Consumers generally allege that they sign-up for long term tech-support contracts, but are unable to reach the company by telephone or email when services are required. Complainants allege that when they speak to technicians, they believe they are speaking directly to the original manufacturers because the technicians make no efforts to clarify that they are a third party. Additional allegations indicate that when consumers allow technicians remote access to their computers, files and documents are removed or copied without their consent.
We wrote the business on August 25, 2014, September 04, 2014, and September 10, 2014, requesting the company provide to us steps that it is taking to eliminate the underlying cause of complaints, if any. As of today, we have not received a reply to our correspondence.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMr. Imtiaz Ahmad, Corp Agent Mr. Prashant Bhatnagar, Owner
Information Technology Services
Alternate Business NamesOxygen for Windows and Mac Machines
Products & Services
This company offers online technical support.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview