BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that California Energy and Air Quality Services, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for California Energy and Air Quality Services, Inc. include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
Phone Number: (800) 321-2752
Type of Entity
Business ManagementMr. Roger Kilby, President
Heating & Air Conditioning Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Windows & Doors - Installation & Service Energy Audits Air Conditioning Repair Contractors - Solar Energy Air Conditioning Contractors & Systems Contractors - General Contractor - Insulation Ventilating Contractors
Alternate Business NamesCalifornia Energy Services
Products & Services
California Energy Services is a home improvement company specializing in central heating, air conditioning, solar and dual pane windows.
Industry TipsHiring a Contractor in California
4905 Golden Foothill Pkwy STE A
El Dorado Hills, CA 95762 (800) 985-5885 Directions
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Types of Complaints Handled by BBB
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
BBB Complaint Process
What is BBB Advertising Review?
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
Complaint Trends - Last 3 Years
Customer Review Trends
Read Complaint Details
Complaint: Using computerized telemarketing representing themselves as PG&E but selling heating and air conditioning services and solar services. Repeatedly using telemarketing to sell heating and air conditioning and other services such as window replacement and solar energy to people on the United States FTC Do No Call List.
Desired Settlement: None. They must check the Do Not Call List before calling.
Business' Initial Response
BBB's Final Determination: After reviewing the position of all parties, BBB determined that the business made a reasonable effort to address the complaint. However the consumer remains dissatisfied.