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Find a Location

Brown's Gas Company, Inc has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Brown's Gas Company, Inc

      Marysville, CA 95901-0012

    • Brown's Gas Company, Inc

      124 6th St Marysville, CA 95901-5549

    • Brown's Gas Company, Inc

      8124 Marysville Rd Oregon House, CA 95962

    Business ProfileforBrown's Gas Company, Inc

    Propane Supplies
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Brown’s Gas Company provides a variety of services for our customers. We have a professional highly trained staff to assist you with all your propane needs.

     


    Products & Services

    Brown's Gas Company has been providing propane sales and service to families and businesses in Yuba/Sutter counties and surrounding areas since 1945. With over 133 years of combined experience in the propane industry, we have built a solid reputation based on our customer service and focus on safety.

    Business Details

    This is a multi-location business.

    Find a Location

    Brown's Gas Company, Inc has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Brown's Gas Company, Inc

        Marysville, CA 95901-0012

      • Brown's Gas Company, Inc

        124 6th St Marysville, CA 95901-5549

      • Brown's Gas Company, Inc

        8124 Marysville Rd Oregon House, CA 95962

      Location of This Business
      Marysville, CA 95901-0012
      BBB File Opened:
      2/4/1993
      Years in Business:
      79
      Business Started:
      1/1/1945
      Business Started Locally:
      1/1/1945
      Business Incorporated:
      2/23/2005
      Type of Entity:
      Corporation
      Business Management
      • Mr. Darrell McFarland, CEO
      • Mr. Jeff Gingery, Plant Manager
      Contact Information

      Customer Contact

      • Mr. Jeff Gingery, Plant Manager
      Additional Contact Information

      Fax Numbers

      • (530) 743-2913
        Primary Fax

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/09/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I am a renter and have had Browns Gas deliver propane to me home for almost 3 years on a will call basis. My smallish propane tank is down is down to less than 15% and Browns ONLY delivers to tenant/will call accounts on Fridays. I called today (3/9/23) to get my tank filled tomorrow and the female that answered the phone was very rude bc I was questioning her about a $50 outstanding balance that the landlord was supposed to pay (the bill was only sent out to the landlord a week ago, so wasnt even past due ) for renting the tank. I agreed to pay the balance and send my landlord a bill for it. Because the lady who answered the phone had been so rude, I asked her why Browns ********** staff acts like "a-holes" whenever I call to get service (NOTE: I was not rude, I was not yelling and I did NOT say the actual word and instead said "a-holes"). The lady then said she was taking me off the account so I could not order propane anymore and would have to go thru my landlord.PLEASE UNDERSTAND THAT WE HAVE HAD A VERY COLD/RAINY WINTER AND ARE CURRENTLY GOING THRU AN ATMOSPHERIC RIVER WITH RAIN EXPECTED FOR THE NEXT 7+ DAYS. I NEED PROPANE TO COOK, HEAT MY HOME, HEAT THE WATER AND WATER HEATER AND SHOWER AND DOUBT THE PROPANE IN M TANK WILL LAST ANOTHER WEEK.I called my landlord and told her what happened. She called Browns to authorize me to order and pre-pay for propane and Browns refused to let me be an authorised person on the account-so now I have to send a check to my landlord for the propane so the landlord can order a delivery and work with my schedule to get propane delivered. Since propane is only delivered on Fridays for a pre-pay account, I had taken tomorrow off work. Now I don't know when I can take another day off work for the delivery. I have a locked gate due to livestock on the property so I cannot leave the gate open.

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Richard C

      1 star

      02/11/2023

      DO NOT SUBSRIBE! I was a customer for over 20 years and last night, I ran out of propane and when I asked them for a delivery (supposed to be on a 'keep fill' program) they couldn't find my account info!!! So, I'm 'dead in the water', freezing my tokus off until I can make other plans after being left in the lurch by these incompetent people.

      Local BBB

      BBB of Northeast California

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