BBB Accredited Business since
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Provide wood, laminate, vinyl, LVT, VCT, Tile, Residential & Commercial Carpet, Pad, Area Rugs and Window Coverings. Installation is available.
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A BBB Accredited Business since
BBB has determined that Granite Bay Flooring and Design meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Granite Bay Flooring and Design include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Jim Fullmer, Owner
Floor Materials - Retail Floors - Hardwood Window Coverings Tile & Marble Floors - Laminate Carpet & Rug Dealers - Used
Products & Services
Granite Bay Flooring and Design sells the following brand(s): Most name brand products.
Granite Bay Flooring and Design offers the following product(s): Blinds, Carpet, Laminate, Pad, Shades, Shutters, Tile, Wood
Method(s) of PaymentCash, Check, Debit, Visa, Mastercard, American Express and Discover Card
Refund and Exchange PolicyIn stock items returnable if not open, within 10 days. No returns on over ordered material.
Alternate Business NamesFloor Club One, LLC The Floor Club
Products & Services
The Floor Club specializes in wholesale floor covering showroom.
Industry TipsHiring a Contractor in California: Essential Tips
8303 Sierra College Blvd. Ste. 136
Roseville, CA 95661 Directions
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BBB Complaint Process
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Additional Phone Numbers
- (888) 283-2582(Phone)
Additional Email Addresses
- - eQuote
- - Sales
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.