Share
Business ProfileforFive Star Restoration a Division of Kustom
At-a-glance
Overview
Products & Services
Business Details
- Location of This Business
- 2372 Gold River Rd, Rancho Cordova, CA 95670-4571
- BBB File Opened:
- 8/30/1993
- Years in Business:
- 35
- Business Started:
- 4/1/1989
- Business Incorporated:
- 6/15/2006
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 886276 for this business, issued by Contractor's State License Board. The expiration date of this license is 10/31/2024.
These agencies may include:
Contractor's State License Board
9821 Business Park Drive
Sacramento CA 95827
- Type of Entity:
- Corporation
- Alternate Business Name
- Five Star Carpet Care
- Business Management
- Ms. Brenda Gallion, Founder/CFO
- David Chaloupka, General Manager
- Contact Information
Principal
- Ms. Brenda Gallion, Founder/CFO
Customer Contact
- David Chaloupka, General Manager
- Additional Contact Information
Phone Numbers
- (916) 631-1412Other Phone
- (916) 631-8156Other Phone
- (916) 631-1412
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/26/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Zeb A
06/20/2023
Five Star Restoration a Division of Kustom Response
06/21/2023
Zeb,
We are sorry that you feel this way. You know all the complications with this project. We originally contracted with you to repair a fire damaged home. The building department would not allow this to move forward after their first inspection. They made us tear down the entire structure and rebuild. The time to get the plans and permits through the pandemic took years to obtain. We built you a nice brand new home in lieu of repairing the old one and we stayed within your insurance budgets to do so for you due to the situation. We wish you the best and enjoy the new home.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.