Business ProfileforSierra Pacific Home & Comfort, Inc.

I opted to add more solar panels to my original system through the same company Sierra Pacific Home and Comfort. The installation of the panels seem to have gone by with no issues, however the issues started after that. They were inundated with solar applications and were not able to keep up with the volume. They were delayed in responding to deficiency notices from PG&E and we did not obtain PTO until I escalated through PG&E 8+ months later. Through the application process with the county they listed the wrong service address on the final Building Permit which in turn caused issues with PG&E. I need this corrected. I also started having issues being able to monitor my production for the solar system installed on the shop, this resulted in not being able to verify the system on top of the shop was working properly. It stopped producing energy for 2.5+ months resulting in loss generation. The last issue is the shop technology is going to be grandfathered and I will not be able to monitor this system through the application unless the wireless capability is upgraded to a newer technology. I tried working with ****** for a long time until she stopped responding to my calls, emails and text. Then I was assigned to a gentleman named ***** who was responsive at first but eventually stop responding as well. At this time my issues have been unresolved and no one is getting back to me.