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      Country
          Country

          Find a Location

          Hooked on Solar, Inc. has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Hooked on Solar, Inc.

              2571 Warren Dr Rocklin, CA 95677-2167

              BBB Accredited Business
            • Hooked on Solar, Inc.

              820 Sterling Pkwy Ste 70 Lincoln, CA 95648-8699

              BBB Accredited Business
            • Hooked on Solar, Inc.

              5150 Commons Dr Ste 103 Rocklin, CA 95677-3925

              BBB Accredited Business

            Business ProfileforHooked on Solar, Inc.

            Solar Energy Contractors
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.38/5stars

            Average of 8 Customer Reviews

            Customer Complaints

            15 complaints closed in last 3 years

            8 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 5/19/2022

            Years in Business: 36

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Hooked on Solar, Inc offer commercial and residential solar sales, installations and repair services.  

            Products & Services

            Hooked on Solar specializes in professionally designing and integrating solar electric photovoltaic (PV) systems.

            Business Details

            This is a multi-location business.

            Find a Location

            Hooked on Solar, Inc. has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Hooked on Solar, Inc.

                2571 Warren Dr Rocklin, CA 95677-2167

                BBB Accredited Business
              • Hooked on Solar, Inc.

                820 Sterling Pkwy Ste 70 Lincoln, CA 95648-8699

                BBB Accredited Business
              • Hooked on Solar, Inc.

                5150 Commons Dr Ste 103 Rocklin, CA 95677-3925

                BBB Accredited Business
              BBB File Opened:
              3/14/2011
              Years in Business:
              36
              Business Started:
              5/12/1987
              Business Incorporated:
              11/20/2014
              Accredited Since:
              5/19/2022
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 949707 for this business, issued by Contractor's State License Board. The expiration date of this license is 6/30/2025.

              These agencies may include:

              Contractor's State License Board

              9821 Business Park Drive

              Sacramento CA 95827

              (800) 321-2752

              http://www.cslb.ca.gov/

              Type of Entity:
              Corporation
              Alternate Business Name
              • Sunpower by Hooked on Solar
              • Fralick Homes
              Business Management
              • Mr. Chad Fralick, President
              • Ms. Brianna Kidwell, Administrative Support Manager
              Contact Information

              Principal

              • Mr. Chad Fralick, President

              Customer Contact

              • Mr. Chad Fralick, President
              • Ms. Brianna Kidwell, Administrative Support Manager
              Additional Contact Information

              Fax Numbers

              • (530) 820-1677
                Other Fax

              Phone Numbers

              Customer Complaints

              15 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/12/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              Hooked On Solar hooked up a residential solar system to an old electrical system at my house in 2021 for a cost of $21,875. I also financed a battery system with Hooked on Solar, the two transactions separated only because Hooked On Solar forgot to include the battery in the originally financed package.Hooked on Solar installed my solar panels and battery system sometime in 2021. I noticed that in June 2022, the system performance was in decline. In January 2023, hooked on solar turned off my solar system entirely with no explanation. I contacted Hooked On Solar multiple times thruout the year, only to find out that the system was not green lighted by PGE after the solar panels were installed. I had an electrician do an all around upgrade of my electrical system in which the hub was moved away from the gas meter. Hooked On Solar then sent an additional invoice for $2700 for Labor and Parts for moving loads back to hub+ in November 2023, and then asked me to get my electrician to give a competing quote. My Electrician complained that this was a service gap that Hooked On Solar had created and they need Hooked On Solar to finish the job before they come in again. I complained to Hooked On Solar that as State Licensed Contractors, they should not have proceeded with the original hook up to a non compliant system, and that this second invoice to move loads back to hub is a cost that I am only comfortable paying upto 50%, because Hooked On Solar made the problem worse by not inspecting the permitability of the system they were hooking into in the first place.System has been off since January 2023. I paid more than $30k for the solar panels plus battery, and have not had normal use of the system since June 2022.
              Read More

              Customer Reviews

              8 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Richard L

              5 stars

              07/14/2023

              First got solar from Sunpower by Hooked on Solar, then we got the Tesla back up batteries. Was a great experience from day one. Every employee that came to our home was very knowledgeable and did a exceptional job. ********************* was our solar representative and was so helpful. I emailed or called her numerous times when I wasn't quite sure what to expect and she was always thorough and clear and was a great support person. Would highly recommend ********* by Solar and their team. Thanks to all who made the job so easy.

              Hooked on Solar, Inc. Response

              07/17/2023

              Hi *******, we appreciate your feedback and are pleased you have had a great experience. Congratulations on your solar and battery systems! Thank you for choosing Hooked on Solar. 

              Local BBB

              BBB of Northeast California

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