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This Business is not BBB accredited

Rubicon Construction

Phone: (916) 753-5613 308 Greenbush Ave., Folsom, CA 95630 View Additional Email Addresses http://www.rubicon-construction.com View Additional Web Addresses ! There is an alert on Rubicon Construction !

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BBB Accreditation

This business is not BBB accredited.

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Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Rubicon Construction
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: April 20, 2010 Business started: 10/03/2007 Business started locally: 10/03/2007
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
http://www.cslb.ca.gov/
Phone Number: (800) 321-2752

Type of Entity

Sole Proprietorship

Business Management
Mr. Brian Dehn, Owner
Contact Information
Principal: Mr. Brian Dehn, Owner
Business Category

Contractors - General Remodeling Services Drywall Toxic - Inspection Kitchen & Bath - Design & Remodeling

Products & Services

This company offers general contracting services.

Industry Tips
Hiring a Contractor in California: Essential Tips

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    308 Greenbush Ave.

    Folsom, CA 95630 (916) 753-5613

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Additional Web Addresses

  • http://activemember.com/rubiconconstruction
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Additional Email Addresses

  • - Communication/Mass Email
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According to information in BBB files, this business is no longer in business.


Complaint Detail(s)

8/13/2012 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: ****** at Rubicon Construction was a nightmare to work with! He is careless and does not have his customer's best interest in mind. ****** at Rubicon Construction was a nightmare to work with! When we first interviewed ****** he assured us that the house renovation will be done in 2 weeks and he only does quality work. He promised us that he and "his crew" will get all the painting done with no problem in 2 weeks. Two weeks passed and ****** was still not half done with what he had promised us. It made this really stressful for us because we had other contractors coming after him. He deceived us at the beginning claiming he has a crew, but in reality he was doing the entire job himself. The paint job that he had done on our kitchen cabinets were horrible. There were stickers on the cabinet that he did not care to even peel off prior to priming and painting the cabinets. About a month after the painting, the paint is starting to chip off. To make matters worse, our kitchen sink was clogged about 2 weeks after moving into the house. We hired 2 plumbers to come diagnosed the problem and it turned out that it was paint that clogged up the kitchen sink! ****** was the only one that painted in our house. Per the plumbers the paint in the kitchen drain was still fresh and wet. We witnessed ****** flushing paint down our drain numerous times. We called him the following Monday letting him know the situation of the clogged sink. He claimed he has always flushed paint down the drain and this is the first he has heard that the paint was the cause of a clogged drain! He is a "professional" contractor; he should have known that it is against the law to flush paint down a sink. During our conversation we reached an agreement that he will pay for half of our expenses on unclogging the drain. He promised that we will receive a check in the mail within a couple of days. It has been over a week since we last spoke and we have not received anything in the mail. We tried calling and texting him with no success. ****** did not perform quality work as promised. He is careless and does not have his customer's best interest in mind. We would like to be compensated by him for our inconvenience and plumber's fee of $300.

Desired Settlement: ****** did not perform quality work as promised. He is careless and does not have his customer's best interest in mind. We would like to be compensated by him for our inconvenience and plumber's fee of $300.

Business Response: Business' Initial Response
Although this customer was very demanding and moved the schedule up a week and hired another contractor (flooring contractor) to work in the house while we were there Rubicon Construction put in many days of overtime to complete this project. Countertops were chosen only days prior to install (due to indecision) and some how that delay fell to blame on Rubicon. Customers ordered appliances and one was ordered wrong and we went back a week after the project was complete (on a Sunday) to install it at no extra charge. After the customers wood flooring contractor scratched and nicked newly painted cabinets and stairs we touched up with no extra charge. An old kitchen sink was used to wash out brushes and rollers (latex waterbase paint) three weeks after they moved a sink clog was discovered. I offered (and have sent) $ 175 to help cover cost and they agreed that would be fine. I'm not sure what else we can do to go above and beyond.

BBB's Final Determination: Business offered a resolution. Consumer did not pursue further with BBB and the matter was assumed to be resolved

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