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BBB Accredited Business since
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We are a family-owned company. At America's Advantage Remodeling we believe that you deserve expert-design, financial flexibility, uncompromising craftsmanship to deliver a memorable home improvement experience.
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A BBB Accredited Business since
BBB has determined that America's Advantage Remodeling meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for America's Advantage Remodeling include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
Phone Number: (800) 321-2752
The number is 909585.
Type of Entity
Business ManagementMs. Anna Kutsar, Office Manager Mr. Yevgeniy Eugene Chernioglo, President
Contractors - General Floors - Laminate Painting Contractors Deck Builder Contractor - Metal Roofing Siding Contractors Vinyl Flooring Floors - Hardwood Windows Building Cleaning - Exterior Kitchen & Bath - Design & Remodeling
Service AreaSacramento, Roseville, Elk Grove
Alternate Business NamesCreative Exterior Builders, Inc.
Products & Services
We re-side exterior homes with James Hardie & CertainTeed Fiber Cement Siding. We provide & install windows: Simonton, Milgard, PlyGem brands. Kitchen & Bathroom Remodels (granite & quartz countertops, cabinets, backsplash's). FREE In-Home Estimates.
Industry TipsHiring a Contractor in California: Essential Tips Knowing Your Refund & Cancellation Rights
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview
4101 Power Inn Road, Ste D
Sacramento, CA 95826 (916) 739-0611 (888) 858-5024 Directions
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BBB Complaint Process
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Additional Phone Numbers
- (916) 739-0611(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Read Complaint Details
Complaint: Kitchen cabinets were delivered in damaged condition, and correction or replacement promised but not delivered. The Milzen cabinets were delivered to the home and were to be installed by the homeowner. The cabinets were inspected and several damaged drawers, and cabinet faces were noted. Contact was made with the sales representive ****** ******. He stated that all notyed problems with the cabinets would be taken care of all at one time. I stated that some items should be replaced prior to installation of cabinets. We havw made several attempts to contact the sales person that signed the contract, he never respondes to phone calls or direct E-mail contacts. We have cabinet drawers that are cracked and broken, and drawers missing screws. We also have ask for a complete itemized bill for our records, that was promised, however not provided. We have e-mail copy of a message stating that we had paid in full, however no written reciept for any of the work done. The cabinets have a workmanship warrenty, however we must go through the installer to make this work. I have contacted Milzen cabinery directly via e-mail, however no response from them either.
Desired Settlement: We would like for the repairs to the cabinets to be completed, and missing hardware installed. The damage was inside of cabinet frames so the Milzen warrenty should be in effect.
Business' Initial Response