BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that Aztec Construction meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Aztec Construction include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
Phone Number: (800) 321-2752
Type of Entity
Business ManagementMr. Scott Birondo, Owner Mr. Kelly Ashe, Owner
Construction & Remodeling Services Air Duct Cleaning Fire & Water Damage Restoration Fire & Smoke & Water Clean Up Upholstery & Carpet Cleaning Contractors - General Floor Removal, Resurfacing and Refinishing
Products & Services
Aztec Construction offers services for any type of restoration, mitigation, rebuild or remodel after a fire, water damage/flood, storm or other types of natural disaster.
Industry TipsHiring a Contractor in California: Essential Tips
1681 Zachi Way
Redding, CA 96003 (530) 275-3327 (877) 529-8320 Directions
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Additional Phone Numbers
- (530) 275-3327(Phone)
Additional Web Addresses
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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BBB Letter Grade Scale
Star Rating scale
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Problems with Product/Service
Read Complaint Details
Complaint: We had two contracts and Aztec was paid for both contracts! After the house was done he put a lean on the house and said I owed more! Tons of problems Unfortunately my house burnt down and I sign two contracts with Aztec. Both contracts had vaulted ceilings on them so charged me double! Then didn't add up all my credits right. I OVER paid him and paid the two contracts and Aztec put a lean on my house. The house has TONS of problems that is going to coast a lot of money to fix. Like warped floor, cheap carpet padding, didn't instal the fireplace mantle, Vaulted ceiling crease is not the even every 7 inch, both toilets were installed wrong And ALL the electrical was WRONG! Every time I would even turn on a blinder the breaker would trip. I OVER payed Aztec because I had to pay the two contracts that I signed and then Aztec puts a lean on my house.
Desired Settlement: The lean on my house needs to be takin off.
Initial Business Response
Response to: ***** *****
Consumer Response: When Aztec wanted me to sign the second contract (change order) I told him that this didn't seem right and it felt like it was a scam. All the numbers didn't add up right. I had to deal with days and days of no work being done one the house through out the time of the project. Aztec didn't even have the house done within the contracted time. Aztec put Vaulted ceilings $2000 on both contracts that I paid! Didn't add right on the change order. The house needs AT LEAST $35,000 of work to fix ALL of Aztec's poor work. (warped floor, vaulted ceiling crease needs to be re-done, toilets installed wrong, cheap carpet padding, Did not instal the fireplace mantle. I signed two contracts with Aztec and they were overpaid for both of them. I have NO IDEA what would be in this so called supplemental 1 and 2! I never once got a break down of this huge extra coast or signed it. Not only did I over pay Aztec but now I am paying to fix ALL of the problems with the house.
December 3, 2013
Consumer Response: I never signed or knew anything about this so called supplement 1 and 2. I can't even think what could be on it! I NEVER got a break down of what this so called supplement 1 and 2 was or did I ever sign it or authorized it. I did sign two contracts that were wrote wrong and were not met on Aztec's part. I was charged twice for the vaulted ceilings, credits were added wrong and it took way to long to complete the project. I over paid both of the over priced contracts that I signed! I also am now having to pay for ALL the VERY POOR work that they did to be re done. To add to all the other problems in my prevues response my plumbing was not wrapped for the cold weather and my phone line has to be re done to the house. Bottom line is that I over paid on two contracts that I signed. I am having to fix ALL of the POOR work they did, It is costing me a lot of money to fix EVERYTHING! Then Aztec puts a lean on my house. WHY? Because I over paid on the two contracts that I signed?
BBB's Final Determination: After reviewing the position of all parties, BBB determined that the business made a reasonable effort to address the complaint. However the consumer remains dissatisfied.