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Northeast California

BBB Accredited Business since

Expert Automotive

Phone: (916) 685-7997 Fax: (916) 714-2723 9864 Dino Dr. Unit 1, Elk Grove, CA 95624 http://www.expertautoelkgrove.com View Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Expert Automotive meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Expert Automotive include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Expert Automotive
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: October 27, 1998 Business started: 01/01/1997 Business started locally: 01/01/1997
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

CA Bureau of Auto Repair- BAR
10949 North Mather Blvd, Rancho Cordova CA 95670
http://www.bar.ca.gov/
Phone Number: (800) 952-5210

Type of Entity

Sole Proprietorship

Business Management
Mr. Mike Jones, Owner Mr. Steve Courtwright, Owner
Contact Information
Principal: Mr. Mike Jones, Owner
Business Category

Auto Repair & Service Auto Repair - Suspension Auto Repair - Steering & Suspension Auto Repair - Tune-Up Auto Repair - Maintenance Brake Service Engines - Fuel Injection Service & Parts Engines - Gas

Products & Services

Expert Automotive specializes in:

Scheduled Maintenance
Tune-Ups
Air Conditioning And Heating Service
Timing Belts
Brakes
Front End And Suspension Service And Axle
Transmission Service, Repair And Replacement
Engine Repair And Replacement
Electronics Repair
Oil Change And Filter
Tire Rotation
Injector Service
Second Opinions And Evaluations
Cooling System Repair And Maintenance
Charging System Service And Repair
Drive Belts Replacement

Industry Tips
Auto Repair - Road Signs of Good Business

Additional Locations

  • 9864 Dino Dr. Unit 1

    Elk Grove, CA 95624 (916) 685-7997

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Professional AffiliationsX
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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