Business ProfileforTurlock Chrysler, Dodge, Jeep, Ram

On July 27, 2023 I dropped off my Dodge Ram 2018 for service due and was promised for the next day July 28. On July 28 ********* dio the service advisor called and told me the truck was inspected and needed a Hydraulic booster that was leaking and was covered under warranty with a $100 deductible on top of the charges for the maintenance service. He advice us that the part he had to order and was going to arrive on Tuesday August 1 and he had to keep the truck until Wednesday August 2. I received a call the truck was not ready Wednesday because the technician called in and he didn't have anyone else he also called Thursday august 3 that it was not ready and again on Friday august 4 that the technician was not going to finish so therefore he didn't let him start on the repairs, the truck was there another weekend. My husband was very upset we had been without a truck for a week and a half already we asked for a discount because due to not having the truck we had to pay someone with a truck to take our work tools and equipment. *** said 10% is all he can give us that is not enough. Today is August 7 and *** called that the truck is still not done that something went wrong with the installation and that the *** and another light on the dash and the technician needs to find out why. I believe we are paying for a service and we depend on our truck for work Dodge was not giving our truck any priority they are giving all the priority to other vehicles. I would like to get a bigger discount from Dodge for all the time my truck has been in the shop and all the money I have lost due to not having my truck.