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In Northeast California

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that G & O Body Shop, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for G & O Body Shop, Inc. include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on G & O Body Shop, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 17, 1990 Business started: 01/01/1968 Business started locally: 01/01/1968 Business incorporated: 03/14/1990 in CA

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

CA Department of Motor Vehicles- Licensing
2120 Broadway, Sacramento CA 95818
Phone Number: (916) 657-8056

CA Bureau of Auto Repair- BAR
10949 North Mather Blvd, Rancho Cordova CA 95670
Phone Number: (800) 952-5210

Type of Entity


Business Management
Mr. Ted Cooper, President
Contact Information
Principal: Mr. Ted Cooper, President
Business Category

Auto Body Repair & Painting Towing - Automotive

Alternate Business Names
G & O Towing
Products & Services

G & O Body Shop, Inc. specializes in auto body and collision repair as well tow services.

Additional Locations

  • 5821 Mother Lode Dr

    Placerville, CA 95667

  • 7515 Green Valley Rd.

    Placerville, CA 95667 (530) 622-9211

  • 1

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Professional AffiliationsX

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

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Additional Phone Numbers

  • (530) 622-9211(Phone)
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Complaint Detail(s)

10/25/2012 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: I paid G & O Body Shop for 2 bumper pads that they never got. I requested my money back and I have not received the money. In XXXX-XXXX G & O Body Shop, Inc. of Placerville, Ca did repair work on my truck. They installed a new bumper, but had difficulty finding the right bumper pads to go on the bumper. I have had phone contact with them every year since then. The last time I spoke with G & O Body Shop, Inc. was on 7/16/12. I talked with ****** *****. I told her to send me a check for the bumpers pads, because I had I already paid them for the pads. Ms. ***** stated, " They discontinued the item" and "Oh I thought ****** solved the problem". What?? I have not received my money back. I do believe there is somebody who works above Ms. *****. Doing this on my own is not working. I appreciate back up on this. The total amount due to me is $65.22.

Desired Settlement: I expect to get my money back for the bumpers pads, which comes to a total of $65.22 total (including sales tax).

Business Response: Business' Initial Response
I was unaware that there was un-resolved issue. As a business that positions itself on customer service, we will send out a check today for the dollar amount regardless of right or wrong. Please let me know if there is anything else I can do. ****** ******** - G & O Body Shop, Inc.

BBB's Final Determination: Consumer accepted resolution offered by the business.

11/30/2011 Advertising/Sales Issues