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      Country
          Country

          Find a Location

          Best Appliance Repair Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Best Appliance Repair Inc.

              7925 Old Auburn Rd Citrus Heights, CA 95610-2419

            • Best Appliance Repair Inc.

              9346 Greenback Ln Ste 2 Orangevale, CA 95662-4940

            Business ProfileforBest Appliance Repair Inc.

            Major Appliance Services
            Multi Location Business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            We specialize in high end appliance repairs and work on Refrigerators, Freezers, Icemakers, Dishwashers, Washers and Dryers, Microwaves, built in Coffee Makers, Ranges and Ovens, BBQ's, Trash Compactors, Wine Coolers.

            Products & Services

            Factory Authorized Servicers for BOSCH, THERMADOR, GAGGENAU, U-LINE, MARVEL, PERLICK,
            FISHER & PAYKEL and DCS. We also provide superior service for most other brands.

            Business Details

            This is a multi-location business.

            Find a Location

            Best Appliance Repair Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Best Appliance Repair Inc.

                7925 Old Auburn Rd Citrus Heights, CA 95610-2419

              • Best Appliance Repair Inc.

                9346 Greenback Ln Ste 2 Orangevale, CA 95662-4940

              BBB File Opened:
              8/5/1991
              Years in Business:
              15
              Business Started:
              3/23/2009
              Business Started Locally:
              3/23/2009
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 46485 for this business, issued by Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation

              These agencies may include:

              Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation

              4244 S Market Ct Ste D

              Sacramento CA 95834

              (916) 999-2041

              http://www.bhfti.ca.gov/

              Type of Entity:
              Sole Proprietorship
              Alternate Business Name
              • Best Appliance Repair
              Business Management
              • Mr. Craig Coulter, Owner
              Contact Information

              Principal

              • Mr. Craig Coulter, Owner

              Customer Contact

              • Mr. Craig Coulter, Owner
              Additional Contact Information

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/02/2021

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              I have been attempting to have a part replaced (handle) on a brand new dishwasher.I had an appointment for Best Appliance to come out Tue Sept 7. I received a call today that Best needed to move this appointment to Sept 8 because they were no longer available on the 7. THEN I got a 2nd call today saying that they needed to cancel the new appointment because the part doesn't exist-*******/**** went into a full story about how the part needs to get made & is not available from any retailer & that he has no idea when it will be in stock. I called Bosch (who makes the part)& the gal confirmed they have several in stock now. After confronting ****, he became unbelievably rude & clearly had no interest in helping resolve this situation. I asked to be transferred to a manager. I was connected with ***. ***, too, had no interest in helping, was unwilling to work with us, tried to charge us for shipping a part that they are responsible to fix, took no responsibility for the lie & hung up on me
              Read More

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Nadine L

              1 star

              03/02/2023

              If I could give zero stars I would! Called them to look at a dryer that was "smoking" according to my tenants. They said they'd charge a $139 service fee. I spoke to the technician over the phone at the property on the day of the service. He took two minutes to clear lint from the dryer. He did nothing else. He wanted an extra $50 for "labor." I told him that was absurd and that I wouldn't pay more than the quoted service fee (of $139). He proceeded to take the extra $50 in cash from my young tenant! Got no response to my email when I reached out to the company. Not at all a reputable business. Steer clear of them!!!!!!

              Local BBB

              BBB of Northeast California

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