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BBB Accredited Business sinceAdditional Locations
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Giddens Brothers, Inc. offers heating and air conditioning services.
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A BBB Accredited Business since
BBB has determined that Giddens Brothers, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Giddens Brothers, Inc. include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
These agencies may include:
Contractor's State License Board
9821 Business Park Drive, Sacramento CA 95827
Phone Number: (800) 321-2752
The number is 505797.
Type of Entity
Business ManagementMr. William T. Giddens Jr., Sec.Treasurer William Giddens, Secretary Treasurer
Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Fireplaces Stoves - Wood, Coal Air Conditioning Repair Air Duct Cleaning Heating Equipment & Systems Cleaning & Repair Air Purifying & Cleaning Systems & Equipment Air Conditioning Contractors & Systems Heating & Air Conditioning
Products & Services
Giddens Brothers, Inc. sells the following brand(s): Rheem, American standard, Lennox, Ruud, Colman, Regency Fireplace products
Giddens Brothers, Inc. offers the following product(s): Heating and air systems, Fireplaces
Products & Services
Giddens Brothers, Inc. specializes in heating, air conditioning, indoor air quality product services.
Industry TipsHiring a Contractor in California: Essential Tips Stay Informed to Keep Cool: Tips for Hiring an HVAC Service
578 Fairway Dr.
Galt, CA 95632 Directions
PO Box 3
Galt, CA 95632 (209) 745-1700
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Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
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BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
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What government actions does BBB report on?
BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.
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Additional Phone Numbers
- (209) 333-2664(Phone)
- (209) 745-4328(Phone)
- (916) 686-4247(Phone)
- (209) 745-6110 (Fax)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.