Second Round of Phishing Emails Abuse BBB's Name
December 07, 2011
Two weeks after fake Better Business Bureau complaint notices hit businesses nationwide, BBB serving Northeast Louisiana is once again receiving local reports of suspicious emails.

The new round of emails claims to be from the Council of Better Business Bureaus in Arlington, Va., with subject lines such as: "BBB Case # xxxxxxxx." Messages urgently request that recipients click enclosed links to handle pending consumer complaints. Recipients have reported that phishing emails are coming from "manager@bbb.org," "admin@bbb.org," "risk@bbb.org" and "alert@bbb.org."

BBB serving Northeast Louisiana reminds recipients that these emails may contain viruses and malware.

  • Never use enclosed links, open attachments or reply to unsolicited emails. 
Report fraudulent emails to phishing@council.bbb.org.
  • Delete questionable emails immediately and run a comprehensive virus scan to ensure the computer has not been compromised.
  • To verify the legitimacy of BBB complaints, contact Better Business Bureau locally. Consumers or businesses who have received the fraudulent emails are asked to report them to bbb.org/scam/report-a-scam.