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This Business is not BBB Accredited
View BBB Rating for Windows USA's headquarters.
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Windows USA is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB Complaint Information
Find aggregate BBB complaint information for Windows USA. BBB located in Little Rock, AR has the full report as that BBB handles all complaints for Windows USA.
This company is in an industry that may require professional licensing, bonding or registration. The Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional company management personnel include:
Mr. Mike Albritton, Vice President
Ms. Johnifred Luker, Secretary to the President
Contact InformationPrincipal: Mr. Russell Erikson (President)Customer Contact: Mr. Mike Albritton (Vice President)Ms. Johnifred Luker (Secretary to the President)
Windows - Installation/Service, Windows, Construction & Remodeling Services, Doors-Repair
Products & Services
This company does business in 20 states - Alabama, Arkansas, Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, New Mexico, North Carolina, Oklahoma, South Carolina, Tennessee and Texas - through contracted agents, and is headquartered in Royal, Arkansas.
Alternate Business NamesErickson Supply & Construction Co., Inc., U.S. Window Finance Corporation
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Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Northeast Louisiana. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Windows USA is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
Additional Web Addresses
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
BBB began including the text of consumer complaints and business responses in BBB Business Reviews on 07/01/2013 for complaints filed on 06/18/2013 and thereafter. This includes all complaints that meet our reporting guidelines and that are filed electronically. We also report on the resolution of the complaint, as determined by BBB.
Industry Tips for Windows - Installation/ServiceBBB Warns Spring Time Brings Home Improvement Scams
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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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