This Business is not BBB Accredited
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BBB Accreditation was revoked because the business failed to honor its accreditation agreement with BBB.
On February 27, 2014, Land of Pools was notified via certified mail, that they had 1 or more complaints that they had failed to respond to. BBB Standards of trust require all BBB Accredited Businesses to acknowledge, and attempt to resolve all complaints presented to them.
There was no response from Land of Pools, and on March 27, 2014 BBB Board of Directors voted to revoke BBB Accreditation.
Land of Pools was given 30 days to appeal this action. BBB has had no response from Land of Pools.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Land of Pools & Spas' rating include:
- Failure to respond to one complaint filed against business.
- Failure to have a required competency license.
If you choose to do business with this company, please let them know that you contacted the Better Business Bureau for a report.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||2|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Land of Pools & Spas
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Licensing, Bonding or Registration
According to the Louisiana State Licensing Board for Contractors, this company no longer has a license through them. Any work over $7500 requires a license.
Contact InformationPrincipal: Mr. Jody Cain (Owner)
Swimming Pool Contractors, Dealers, Design, Swimming Pool Equipment & Supplies