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Better Business Bureau ®
Start With Trust®
Northeast Florida & The Southeast Atlantic
Accreditation Process
BBB Accreditation Process

Not every business is eligible for BBB Accreditation. Businesses must be able to meet, maintain, and agree to the BBB Code of Business Practices (Accreditation Standards) in order to be eligible for and maintain BBB Accreditation. The BBB Code of Business Practices represents sound advertising, selling and customer service practices that enhance customer trust and confidencein business. The Code is built on the BBB Standards for Trust, eight principles that summarize important elements of creating and maintaining trust in business. In order to be eligible for Accreditation a business must complete an Accreditation application.

Upon receipt of a fully completed BBB Application for Accreditation, BBB staff:

  • Reviews the application
  • Researches the business
  • Verifies the information presented in the application
  • May request additional information
  • May request proof of specific information on the application
  • After the review and verification process, BBB will then evaluate if the business meets the BBB Accreditation Standards.
  • Once BBB has finished its evaluation, the application for BBB Accreditation is either approved or denied.