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BBB Accredited Business since

United Distributors Inc

Additional Locations

Phone: (904) 646-9000 Fax: (904) 646-9594 View Additional Phone Numbers 11225 Saint Jns Ind Pkwy N, Jacksonville, FL 32246 http://www.udiwater.com

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Water Conditioners, well water pre-treatment systems, reverse osmosis drinking water systems

BBB Accreditation

A BBB Accredited Business since

BBB has determined that United Distributors Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for United Distributors Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

24 Customer Reviews on United Distributors Inc
Customer Experience Total Customer Reviews
Positive Experience 23
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 24

Additional Information

BBB file opened: January 01, 1987 Business started: 03/19/1979 in FL Business started locally: 03/19/1979 Business incorporated 03/19/1979 in FL
Type of Entity


Business Management
Mr. Mark Blackwell, President
Contact Information
Principal: Mr. Mark Blackwell, President
Customer Contact: Mr. Craig Boesdorfer, Secretary/Treasurer
Business Category

Water Softening & Conditioning Equipment Service & Supplies Water Filtration & Purification Equipment

Products & Services

United Distributors Inc sells the following brand(s): United Standard

Method(s) of Payment
Cash, credit card, financing available through several national finance companies with no money down
Alternate Business Names
United Hydro Sales & Service

Customer Review Rating plus BBB Rating Summary

United Distributors Inc has received 4.95 out of 5 stars based on 24 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.