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Coral Resorts

Additional Locations

Phone: (843) 842-3490 Fax: (843) 842-5143 View Additional Phone Numbers 33 Office Park Rd Ste 218, Hilton Head, SC 29928 http://www.thecoralresorts.com View Additional Web Addresses

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Coral Resorts include:

  • Failure to respond to 15 complaints filed against business
  • 41 complaints filed against business that were not resolved


Customer Complaints Summary Read complaint details

295 complaints closed with BBB in last 3 years | 79 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 145
Billing/Collection Issues 12
Delivery Issues 3
Guarantee/Warranty Issues 2
Problems with Product/Service 133
Total Closed Complaints 295

Additional Complaint Information

Coral Resorts encourages consumers to call their Owner Services Department at 843-842-3490 or 866-610-4124 prior to filing a complaint through our office. Coral Resorts has committed to address these calls by providing consumers with a prompt and adequate response.

Consumers who reside in the state of South Carolina that wish to obtain assistance with a complaint on the company may also contact the Department of Labor Licensing and Regulations at 803-896-4470 or go online to www.llronline.com/pol/rec and file a complaint with the Office of Investigation and Enforcement.

Customer Reviews Summary Read customer reviews

5 Customer Reviews on Coral Resorts
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 5
Total Customer Reviews 5

Additional Information

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BBB file opened: December 11, 2009 Business started: 01/01/1981 in SC Business incorporated: 03/05/2004 in SC
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Shane Lancaster, General Manager
Business Category

Vacation Time Share Timeshare Companies Travel Clubs

Products & Services

Coral Resorts offers the following product(s): Coral Resorts sells Timeshares and Coral Reef, Coral Sands, Island Links & Port O Call are properties and Sun & Seas Vacations is a vacation club operated from the same location as Coral Resorts. RCI Golden Crown Resorts is a fulfillment company for Coral Resorts. Reba Management Inc. is the Management company for Coral Resorts and Trew Holdings Inc is the Developer/Builder of the properties.

Alternate Business Names
Coral Reef Coral Sands Island Links Port O Call Sun & Seas Vacations
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Additional Web Addresses

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