BBB Business Review

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This business is not BBB accredited.

Vacation Rental Pros Property Management LLC

Additional Locations

Phone: (904) 385-3888 Fax: (888) 622-5917 View Additional Phone Numbers 200 Executive Way Ste 200, Ponte Vedra, FL 32082 View Additional Web Addresses

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Vacation Rentals, Property Management

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

80 complaints closed with BBB in last 3 years | 45 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 13
Billing/Collection Issues 9
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 58
Total Closed Complaints 80

Customer Reviews Summary Read customer reviews

282 Customer Reviews on Vacation Rental Pros Property Management LLC
Customer Experience Total Customer Reviews
Positive Experience 266
Neutral Experience 5
Negative Experience 11
Total Customer Reviews 282

Additional Information

BBB file opened: March 01, 1970 Business started: 06/21/2006 in FL Business started locally: 06/21/2006 Business incorporated 06/21/2006 in FL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

St. Johns County Tax Collector
P.O. Box 9001, St. Augustine FL 32085
Phone Number: 904-209-2250
Fax Number: 904209-2283
The number is 39925.

Department of Business and Professional Regulation
400 W. Robinson Street ST, N-801, Orlando FL 32801-1757
Fax Number: 407-317-7245
The number is BK3154677.

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Steve Milo, Managing Member/Founder/Owner
Contact Information
Principal: Mr. Steve Milo, Managing Member/Founder/Owner
Business Category

Vacation Rentals

Products & Services

Vacation Rental Pros Property Management LLC offers the following product(s): Vacation Rentals

Method(s) of Payment
Visa, Mastercard, American Express, Checks
Alternate Business Names
Beach Properties St. Augustine Five Star Hilton Head Rentals & Golf Jackson Mountain Homes Lahaina Island Accommodations Nice Vacation Rentals The Beach Cottages Company Vacation Rental Pros VIP Vacation Rentals Waterfront Vacation Rentals

Customer Review Rating plus BBB Rating Summary

Vacation Rental Pros Property Management LLC has received 4.94 out of 5 stars based on 282 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.