BBB Business Review

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BBB Accredited Business since

There and Back Again Travel, Inc.

Additional Locations

Phone: (912) 233-3836 Fax: (912) 236-9157 View Additional Phone Numbers 33 E Broad St, Savannah, GA 31401 http://www.thereandbackagain.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Tour Operator Offering Packaged Trips, Specializing in NASCAR race packages and Sports Related Packages.  We also offer Student trips, Broadway trips, Domestic and International Tours and Caribbean packages.  We are also a full service travel agency offering Cruises, Tours, Airline Tickets, Car Rentals and more.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that There and Back Again Travel, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for There and Back Again Travel, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on There and Back Again Travel, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: December 16, 2005 Business started: 03/01/1988 in GA Business started locally: 03/01/1988 Business incorporated 03/01/1994 in GA
Type of Entity

Corporation

Business Management
Mr. Dixon Singleton, President/Owner
Contact Information
Principal: Mr. Dixon Singleton, President/Owner
Business Category

Travel Agencies & Bureaus Cruises Tours - Operators & Promoters

Products & Services

There and Back Again Travel, Inc. sells the following brand(s): All major airlines, All major car rentals, All Major Cruise Lines, Other Major Tour Operator's packages, Our Own Packaged Tours

There and Back Again Travel, Inc. offers the following product(s): Airline Tickets, Car Rentals, Cruises, Domestic Tours, Entertainment Packages, Hotels, International Tours, NASCAR Packages, Sports Packages, Travel Insurance

Method(s) of Payment
Mastercard
Visa
Discover
American Express
Check
Refund and Exchange Policy
Cancellations: If cancellation becomes necessary, the right to a refund is limited. All requests must be made in writing and sent return receipt to There And Back Again Adventures, P.O. Box 14512, Savannah, GA 31416. If you cancel your tour and decide to change it to another tour, the cancellation policy will apply versus the change fee. The cancellation schedule is as follows:



Days before departure
Penalty

91 days or more
$100 per person

60-90 days
$200 per person

31-59 days
50% of tour package

30 days or less
No refunds

The above terms are standard; however, we look at each situation and try to be as fair as possible to the clients.  Complete terms and conditions are at the following link:
http://www.thereandbackagain.com/terms.php
Alternate Business Names
Greater Savannah Travel There And Back Again Adventures

Customer Review Rating plus BBB Rating Summary

There and Back Again Travel, Inc. has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.