BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

Title Max - Corporate HQ

Find a Location

Phone: (912) 525-2675 Fax: (912) 629-1538 View Additional Phone Numbers 15 Bull St Ste 200, Savannah, GA 31401 https://www.titlemax.com/ View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Title Max - Corporate HQ include:

  • 88 complaint(s) filed against business
  • Failure to respond to 5 complaint(s) filed against business
  • 2 complaint(s) filed against business that were not resolved

Factors that raised the rating for Title Max - Corporate HQ include:

  • Length of time business has been operating


Customer Complaints Summary Read complaint details

88 complaints closed with BBB in last 3 years | 28 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 4
Billing/Collection Issues 26
Delivery Issues 4
Guarantee/Warranty Issues 0
Problems with Product/Service 54
Total Closed Complaints 88

Customer Reviews Summary Read customer reviews

6 Customer Reviews on Title Max - Corporate HQ
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 5
Total Customer Reviews 6

Additional Information

BBB file opened: January 28, 2002 Business started: 05/04/2000 in 0 Business started locally: 05/04/2000 Business incorporated 05/04/2000 in GA
Type of Entity

Corporation

Contact Information
Principal: Ms. Tracy Young, President
Business Category

Title Companies & Agents Title Loans

Alternate Business Names
Title Max - Abercorn Title Max - Abercorn Title Max - Brunswick Title Max - Brunswick Title Max - Douglas Title Max - EG Miles Title Max - General Screven Title Max - Kingsland Title Max - Skidaway Title Max - Valdosta Title Max - Valdosta Title Max - Valdosta Title Max - Vidialia Title Max - Waycross Title Max of Georgia, Inc. Title Max of Missouri Title max of South Carolina TitleBucks TitleMax Titlemax Of Cape Girardeau TitleMax of Ohio, Inc. TMX Finance
Licensing

Lending Car Title


Customer Review Rating plus BBB Rating Summary

Title Max - Corporate HQ has received 1.22 out of 5 stars based on 6 Customer Reviews and a BBB Rating of F.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.