Business ProfileforSt. Augustine Pools, Inc.

I started the process to put in a pool with St Augustine Pools Inc back in October 2021. I signed a contract with them in December 2021 and the promise was that they would start within 6 months and be done by September/October 2021. Once I paid them a $3500 deposit several suspicious transactions happened. The salesman disappeared and moved to another state. I recently spoke with him and he said he moved because he had a falling out with the owners. He said they were doing shady things to customers. The storefront closed and I was told it was to do repairs after the hurricane but that was a lie. The storefront remains closed as of today. They finally came out to dig the hole in March 2023. They demanded payment before they should have received it and it was more than contractually agreed. They wouldnt move forward with out payment. They said they needed the money to get their truck out of the shop so they could keep working. Once I paid them another $15k they disappeared. They left a dug out hole and never hauled away the dirt. It has been months and they wont return phone calls. The pools walls are caving in. The hole is filled up with rain water. They never roped of the area for safety. They left tools and a disaster my back yard. My back yard it completely inaccessible because of the mounds of dirt everywhere and now there are plants and weeds everywhere that we cant get to maintain. There is so much more to this story. I have picture and videos of everything. I have copies of the contract along with proof of payments made. I also have numerous emails with the owners wife which confirms this and also documents multiple lies they have told. Any help would be greatly appreciated!