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Find a Location

H2Oasis Custom Pool & Spa, LLC has 1 locations, listed below.

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    Business ProfileforH2Oasis Custom Pool & Spa, LLC

    Pool Contractors

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1328 NW 117th Ter, Gainesville, FL 32606-0425
    BBB File Opened:
    2/14/2011
    Years in Business:
    14
    Business Started:
    7/9/2009
    Business Incorporated:
    7/9/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of CPC1457976 for this business, issued by DBPR Customer Contact Center

    These agencies may include:

    DBPR Customer Contact Center

    1940 N. Monroe St.

    Tallahassee FL 32399

    (800) 342-7940

    http://www.myfloridalicense.com/dbpr

    Type of Entity:
    Corporation
    Business Management
    • Mr. Brian S Bedell, President
    Contact Information

    Principal

    • Mr. Brian S Bedell, President

    Customer Contact

    • Mr. Brian S Bedell, President
    Additional Contact Information

    Fax Numbers

    • (352) 333-9317
      Primary Fax

    Industry Tip

    BBB Tip: Hiring a pool contractor

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/11/2022

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    We signed a contract in Mar 2021 and were told construction on the pool would start in June and take 3 months. It didn't start until Aug, we were still told 3 months but we said that end of year (4 months) would be fine. As of May 2022 it is still not complete. I've been expressing concern and asking for it to be complete by end of May 2022 for 2 months now and the owner just confirmed that he doesn't have and can't pay for the heater/pump that he told us he had received in late 2021. At no point has the owner provided acceptable reasons for delay, and communication has been spotty and only when updates are requested. They would show up, get a check, do a little bit of work, and then disappear for weeks at a time with little to no communication unless prompted for an update. From the time we signed the contract in Mar 2021 through Feb 2022 we have paid a total of $55,015. At this point I've asked for a refund for the unfinished work if it can't be completed by May, and the owner has stopped responding.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving Northeast Florida & The Southeast Atlantic

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